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Clinic Type

Primary Care

Address

331 W Surf St Ste 801, Chicago, IL 60657

Phone

(773) 665-6851

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, US News, Vitals: Average rating for primary care physicians in Skokie is approximately 4.0 stars (Varies by provider; individual doctors typically have dozens of ratings, though some have fewer)

Patients praise

  • Physicians described as knowledgeable, professional, and thorough
  • Appreciation for doctors who take the time to explain treatment options clearly
  • Positive experiences with doctors who display genuine compassion and good bedside manner
  • Staff members occasionally noted as being helpful and friendly in some practices

Common complaints

  • Long wait times for appointments and office visits
  • Concerns regarding rude, dismissive, or unprofessional front-desk and office staff
  • Perceived lack of compassion, poor listening, or failure to thoroughly address patient concerns
  • Frustrations with administrative processes, such as record transfers and copay requirements
  • Difficulty scheduling appointments or having them canceled by the provider

"I felt completely dismissed and disrespected. My concerns and requests as a patient were not honored, and the lack of communication and professionalism was deeply disappointing."

Patient review of Orchard Medical Group

"Dr. LaFave disregarded her complaints of not feeling well... If only this doctor cared enough to listen to my mom's complaints and not tell her that you should expect to feel bad when you get old."

Patient review of Dr. Laura Lafave

"I saw his wonderful rapport and compassion towards his patients. I also know that he is very knowledgeable and takes the time to explain the patient’s options in a way that they can understand."

Patient review of Dr. Darryl Stern

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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