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About

Summary: Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practice group specializing in primary and urgent care with 7 primary care sites (near Rhode Island) and operations rooted in Cambridge, MA. It positions itself as an independent physician-led IPA aimed at increasing financial independence, patient-centered decision making, and potential physician ownership in the IPA. The group emphasizes exceptional primary care, critical access for adults, and accepting new patients. Key details: 25 employees (up ~56% YoY), $1.3M funding, 2 offices listed in Cambridge, MA, with its HQ at 44 Brattle St, Cambridge. Contact: info@archesmd.com or info@archesmed.com; phone +1-857-856-5550. If you are seeking Arches Urgent Care in Smithfield, RI, additional verification may be needed to confirm availability or exact location.

Clinic Type

Urgent Care

Address

400 Putnam Pike, Smithfield, RI 02917

Phone

(401) 757-6160; (401) 349-0840

Email

info@archesmedical.com

Opening Hours

Monday 8:00am–8:00pm; Tuesday 8:00am–8:00pm; Wednesday 8:00am–8:00pm; Thursday 8:00am–8:00pm; Friday 8:00am–8:00pm; Saturday 8:00am–6:00pm; Sunday 8:00am–6:00pm

Telehealth

available

Emergency Care

Urgent Care

Services Offered

  • Urgent Care
  • Primary Care
  • Walk-in Clinic
  • Urgent care services
  • Diagnostics
  • Preventive care
  • Vaccinations (implied by urgent care setting)

Technology & Equipment

  • Athenahealth portal
  • Electronic health records (implied)

Team

  • Robert Pugliese — Physician
  • Amy Lafontaine — Physician
  • Bhumi Upadhyay — Physician
  • Dhara Shah — Physician
  • Phathsady Louangxay — Physician
  • Kristen Kane — Physician
  • Cheryl Trager — Physician
  • Timothy Thomas — Physician
  • Natasha Almeida — Physician
  • Caroline Shea — Physician
  • Sarah Shaw — Physician
  • Amanda LaFlamme — Physician
  • Brett Buskey — Physician
  • Donn Quinn — Physician

Insurance & Payment

Cash, Credit Card, Insurance

Languages Spoken

  • English

FAQs

Do you accept walk-ins?

Yes, this is an urgent care/walk-in clinic.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Arches Medical Urgent Care- Smithfield (wheree.com): not specified
  • Ocean State Urgent Care of Smithfield (Loc8NearMe): not specified
  • Ocean State Urgent Care of Smithfield (LocalityBiz): 1 star mentions (multiple)
  • Ocean State Urgent Care Center of Smithfield LLC (urgentcare-nearme.net): mentions of 0/1 star

Patients praise

  • Attentive/friendly staff and prompt assistance reported by reviewers (on Arches Medical Urgent Care listing)
  • Some reviewers describe quick visits/being in and out in a short time
  • Professional/organized experience reported by some reviewers (Ocean State listing)

Common complaints

  • Long waits and delays/check-in issues reported by some reviewers
  • Unfriendly/front desk or lack of professionalism (including anger/yelling) mentioned in reviews
  • Rudeness/compassion issues reported toward patients
  • Operational/service limitations (e.g., staffing shortfalls, unable to do certain tests/collect labs) and delays in receiving results

"“According to customer reviews, Arches Medical Urgent Care in Smithfield is appreciated for its attentive staff and prompt assistance.”"

wheree.com listing summary for ARCHES MEDICAL URGENT CARE- SMITHFIELD

"“We waited over an hour… The woman at the front desk… wasn’t very friendly, and at one point a nurse even yelled down the hallway…”"

LocalityBiz review excerpt for Ocean State Urgent Care of Smithfield

"“After being told… I needed an x-ray… they said they don't have anyone to do this, short staffed… FIVE days later still have not received the results”"

urgentcare-nearme.net review excerpt for Ocean State Urgent Care Center of Smithfield

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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