Audiology | Socorro General Hospital
Audiology • Socorro, NM
Clinic Type
Audiology
Address
1202 Highway 60 West, Building C Socorro, NM 87801
Phone
575-835-8769
phf@phs.org
Opening Hours
Mon-Thu: 8 am - 5 pm
Telehealth
VirtualPRES offers secure video appointments
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Audiology at Socorro General Hospital provide?
The clinic provides evaluation, rehabilitation and prevention of hearing impairments, including hearing evaluations, specialized diagnostic testing, industrial hearing screenings and more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Presbyterian Audiology at Socorro General Hospital): 5 star rating (1 review)
- WebMD (Dr. Jessie Batchelor): No ratings available (0 ratings) (0 ratings / no reviews)
- Medical News Today / HCAHPS patient experience: 67% patient experience rating; 84% gave 9 or 10; 7% lower than national average
Patients praise
- Audiology service listed with a high rating on Birdeye (5 stars)
- Some hospital patient experiences described positively (staff took time, answered questions, made patients feel listened to)
- HCAHPS-based results show a majority would definitely recommend / high share of 9–10 ratings (as reported)
Common complaints
- Negative Yelp feedback criticizing staff helpfulness and explanations while waiting
- Some CMS/HCAHPS-based patient experience metrics are reported as below the national average
"“not one person was helpful or asked if I needed anything or explained what we were waiting for. I am seriously disappointed.”"
— Yelp review (SOCORRO GENERAL HOSPITAL - Updated July 2026)"“Dr. Wang and his Nurse Navigator were great. They took time with us; answered all of our questions; made us feel listened to and understood.”"
— Healthgrades review excerpt for Socorro General Hospital"“67%” (Patient Experience Rating) and “84%” (Patients who gave a rating of 9 or 10), with “Would definitely recommend” reported"
— Medical News Today / CMS HCAHPS-derived patient experienceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Socorro General Hospital | Share NM — May 16, 2026
- Presbyterian Urgent Care at Socorro General Hospital - BlueHive — Apr 27, 2026
- Socorro General Hospital - Presbyterian Healthcare Services — Oct 26, 2025
- Socorro General Hospital names Mechem Frashier CEO to expand rural healthcare access — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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