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About

Express Care Clinic at Wentworth-Douglass Hospital (Somersworth) - What it is: Express Care is Wentworth-Douglass Hospital’s walk-in care option for fast, convenient treatment of non-emergency conditions. - Location: Serves the Dover/Lee area with cross-location access; linked to the hospital’s network (Mass General Brigham) for credible, urgent-care support. - Services: Minimal-appointment, rapid care for common illnesses, injuries, and minor health concerns that don’t require a full ER visit. - Access and network: Part of Wentworth-Douglass Hospital’s non-profit system, leveraging the broader Mass General Brigham network for care continuity. If you’re specifically looking for Somersworth access, the hospital’s Express Care locations are positioned to serve nearby communities, with the closest options typically in Dover or Lee, NH, within the same system.

Clinic Type

Urgent Care

Address

Wentworth-Douglass Hospital Express Care (as part of the hospital)

Phone

603-740-2823

Email

theworksmembership@wdhospital.org

Opening Hours

Walk-In Urgent Care: open with hours varying by capacity and wait times; 24/7 Virtual Care available; appointments for Prompt Care required

Telehealth

Yes—24/7 Virtual Care for minor conditions/injuries for ages 3 and up

Emergency Care

Emergency Department at Wentworth-Douglass Hospital for life-threatening conditions

Services Offered

  • Express Care
  • Walk-In Urgent Care
  • 24/7 Virtual Care
  • Urgent care vs ER vs Prompt Care guidance
  • Billing information related to Express Care
  • On-site lab and X-ray
  • Care coordination to hospital-based specialists if needed

Technology & Equipment

  • On-site lab
  • X-ray
  • Virtual 24/7 care platform

Team

  • Emergency physicians — Staff
  • Paramedics — Staff
  • Nurse practitioners — Staff
  • Physician assistants — Staff
  • Medical assistants — Staff
  • Radiology techs — Staff
  • Patient access team members — Staff

Insurance & Payment

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Billing: Express Care patients will receive two bills – one from Wentworth-Douglass Hospital for services rendered at Express Care, and one from Seacoast Emergency Physicians for the provider who evaluated and treated you. Coverage varies by insurance plan; out-of-pocket expenses may include deductible, coinsurance or co-pay.

Insurance, Out-of-pocket, may have out of pocket expenses such as a deductible, coinsurance or co-pay

Languages Spoken

—

Pricing

  • Express Care visit typically costs less than emergency room; two separate bills as noted

FAQs

What is Express Care and how does it differ from ER or Prompt Care?

Express Care is for non-life-threatening illnesses and injuries with on-site lab and X-ray; ER for life-threatening conditions; Prompt Care for more minor issues with required appointments.

BILLING: What fees can Express Care patients expect?

Express Care patients will receive two bills – one from Wentworth-Douglass Hospital for services rendered at Express Care, and one from Seacoast Emergency Physicians for the provider who evaluated and treated you. You may also be billed for any needed laboratory, imaging or medical equipment.

Do I need an appointment for Express Care?

No appointment is necessary.

Can I use insurance for Express Care?

Coverage for services at Express Care varies by insurance plan.

What if I have a life-threatening condition?

For life-threatening conditions, go to the Emergency Department or call 911.

What is the location for Express Care in Dover or Lee?

Express Care is located at 65 Calef Highway, Lee, NH 03861 and 701 Central Avenue, Dover, NH 03820.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest: 4.0 out of 5 stars (32 reviews (on Yelp/MapQuest))

Patients praise

  • Professional, kind, and thorough medical staff/doctors
  • Welcoming environment and effective patient care for urgent needs
  • Good communication and empathetic bedside manner
  • Efficient check-in processes for some patients

Common complaints

  • Complex and unexpected billing practices (double billing, separate facility and provider charges)
  • Long wait times during busy periods
  • Perception of poor value for cost/insurance deductible impact

"Staff is really, really great here however that’s where the good ends... The way they bill your insurance multiple times is totally unethical and always results in you fronting the bill and it going towards your deductible."

— LocalityBiz review

"Great communication. Doctors who listen-SO REFRESHING!"

— Yelp review via MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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