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Clinic Type

Mental Health and Psychiatry

Address

Somerville, Massachusetts (MA)

Phone

+17815510999

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • psychiatry
  • adult psychiatry
  • child and adolescent psychiatry
  • psychiatric medication management
  • telepsychiatry
  • psychological testing

Technology & Equipment

  • online therapy
  • in-person visits
  • telehealth/telepsychiatry
  • electronic health records (implied)

Team

  • Jessica Pepin, NP — Nurse Practitioner (Psychiatric)
  • Sumi Dolben, M.D. or D.O. implied physician, prescriber — Psychiatrist / Psychiatric Prescriber

Insurance & Payment

  • Claritev (MultiPlan PHCS)
  • Optum (UnitedHealthcare)
  • Aetna

See all accepted insurances per provider listings (example shows Clarivet/MultiPlan PHCS, Optum/UnitedHealthcare, Aetna)

Languages Spoken

  • English
  • Mandarin
  • Shanghainese

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 4.5/5 (4 ratings)
  • Healthgrades: 3.7/5 (3 ratings)
  • Vitals: 4.6/5 (9 ratings)
  • Healthgrades: 2.0/5 (4 ratings)
  • Healthgrades: 5.0/5 (1 rating)
  • Healthgrades: 3.0/5 (4 ratings)

Patients praise

  • High levels of empathy and listening skills
  • Effective treatment for complex conditions (e.g., severe depression, anxiety, addiction)
  • Strong support for patient needs and well-coordinated care
  • Compassionate, thorough, and dedicated approach

Common complaints

  • Difficulty scheduling appointments or administrative issues
  • Reports of unprofessional, rude, or confrontational bedside manner
  • Allegations of poor treatment outcomes or misdiagnosis
  • Concerns regarding responsiveness, such as delays in medication refills

"Dr. Cole has literally saved my life... he sympathized with me, and helped get me back on track to finish college."

Vitals

"He was rude, confrontational, and unprofessional. He was unresponsive to requests for medical refills and then abdicated all responsibility..."

Healthgrades

"This doctor misdiagnosed me, pushed me to meet when I didn't want to... and ruined my life for several years."

Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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