Accessing Mental Health Services | Behavioral Health Division
Psychiatry and Mental Health • Sonoma, CA
Clinic Type
Psychiatry and Mental Health
Address
County of Sonoma Access Line
Phone
(707) 565-6900
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Opening Hours
Access Line available 24 hours a day, 7 days a week
Emergency Care
Access Line available 24/7
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
How can I connect with Mental Health Treatment Services?
Call the Access Line, available 24 hours a day, 7 days a week, at (707) 565-6900 or toll-free at (800) 870-8786.
How do I connect with Mental Health Treatment Services?
Please call the Access Line, available 24 hours a day, 7 days a week, at (707) 565-6900 or toll-free at (800) 870-8786.
Who is the Access Team and what do they do?
The Access Team is the first contact for requesting mental health services. They determine the level of need for mental health services, provide assessment, linkage, and information and referral for mental health services for children, youth, and adults.
Where are referrals made to?
Referrals are made to community providers or to Behavioral Health treatment teams.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1.4/5 stars (5 reviews)
Patients praise
- Praise for specific staff and programs, such as the Mobile Support Team
- Appreciation for dedicated staff who provide respectful and compassionate care in certain programs like Sonoma ACT
- Some reports of positive treatment outcomes and successful interventions
Common complaints
- Perceptions of a fragmented or broken mental health system
- Negative staff experiences and lack of helpfulness reported by some individuals
- Concerns regarding psychiatric emergency services (PES) experiences, including being locked up or feeling stigmatized
- Difficulties with navigating administrative systems or inaccurate information on county websites
"Worst place I have ever been to. Went to their resource center and I wish I could give under a One Star. Not a single smile. No one helpful, willing to answer any questions. Nothing."
— Birdeye user review"THE STAFF ARE AMAZING BEYOND BELIEF. Despite all they endure on daily basis, I commend this staff for ..."
— Yelp user review"I’ve had many painful, astonishing and horrible experiences at psychiatric hospitals and in a residential treatment facility... They’ve left me feeling mistreated and stigmatized. I have also had some great experiences."
— The Press Democrat reader contributionSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Finding help just got easier in Sonoma County – The Press Democrat — Dec 20, 2025
- Sonoma County’s new ‘Open Doors’ initiative helps residents access services — Sep 15, 2025
- Under Pressure: Mental Wellness, Access, and Systems of Care for Women and Girls in Sonoma County - Sonoma Valley Sun — Feb 15, 2026
- Sonoma County sounds alarm on girls’ mental health and access to care – The Press Democrat — Feb 18, 2026
- Supervisors OK new facility in Sonoma to expand area mental health, homelessness services — Feb 4, 2026
Information sourced from the clinic's website as of July 10, 2026.
More psychiatry and mental health clinics in Sonoma
NAMI Sonoma County is a nonprofit organization based in Santa Rosa, CA, serving families, friends, and individuals affected by mental illness. The group operates with 6 employees and annual revenue around $2.64 million. It maintains an active status and a homepage at namisonomacounty.org. Key details include a small team with leadership such as Kristin Kolbinski (Director, Board of Directors) and a focus on education, administrative, and community support functions. Web presence shows about 6.8k monthly visits, low bounce rate, and US-focused reach. Contact avenues include phone numbers 68-0041644 and 866-960-6264.
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