Pain Clinic & Recovery Management
Pain Medicine • South Bend, IN
Clinic Type
Pain Medicine
Address
211 North Eddy Street, South Bend, Indiana 46617
Phone
+1-574-204-6440
request@medicopy.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
https://www.southbendclinic.com/bill-pay, https://www.southbendclinic.com/price-estimator
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Press Ganey Patient Satisfaction Survey (The South Bend Clinic/Dr. Paul Desmarais): 4.7/5 (334 ratings)
- WebMD Care (Dr. Kevin Drew): 2.5/5 (72 ratings)
- Birdeye (Pain Management Group, LLC): 3.3/5 (23 reviews)
Patients praise
- Some patients report professional and helpful staff experiences
- Specific providers receive high satisfaction ratings for care quality and communication
- Some programs are described as life-saving and effective by long-term patients
Common complaints
- Poor office management and administrative staff communication
- Long wait times for appointments
- Perceived lack of empathy or condescending behavior from staff
- Disputes regarding insurance and payment policies
- Security concerns regarding personal documentation
"From the moment I stepped through the door, I was met with an atmosphere of condescension and rudeness from the office staff. ... The tone in which they spoke to me was incredibly patronizing."
— LocalityBiz review of The South Bend Clinic"Wait time is ridiculous, always get seen about an hour after my appointment time, and that type of a wait is just something that’s expected of your patients."
— Birdeye review of Pain Management Group, LLC"This program saved my life. ... It is not just a “legal drug dealer” ! ... an asset in my recovery."
— LocalityBiz review of Victory ClinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- How One Procedure Ended Years of Debilitating Back Pain | The South Bend Clinic — Aug 13, 2025
- Sciatica Treatment Guide: Can Lumbar Radiculopathy Be Cured? — Sep 2, 2025
- Avenues Recovery Center at South Bend - Mishawaka — Nov 14, 2025
- Dr. Karissa M. Misner, DO - Physiatrist in Mishawaka, IN — May 14, 2026
- Indiana Center for Recovery - South Bend — Jun 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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