Healthcare and Mental Health | Burlington, VT
Mental Health Support • South Burlington, VT
Clinic Type
Mental Health Support
Address
—
Phone
802-865-7000
info@chcb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Maitri): 3.9/5 stars (54 reviews)
- TrustReviewers (GoodHealth, PC): 4.0/5 stars (10 reviews)
- Healthgrades (Julie Reville, SLP): 3.7/5 stars (3 reviews)
Patients praise
- high quality of care and compassion from clinical staff, including doctors, nurses, and therapists
- appreciation for the medical expertise and patient-centered approach of specialized clinicians
- positive experiences with specific mental health counselors and psychotherapists who are described as caring and compassionate
- strong patient advocacy and support during complex medical journeys
Common complaints
- difficulties in communication and reaching administrative staff via telephone
- complaints about administrative/billing processes and long wait times for service changes
- reports of rude, unprofessional, or condescending reception staff at certain locations
- occasional dissatisfaction with provider bedside manner or perceived lack of empathy
"I have had only positive experiences. As someone who sometimes has anxiety during appointments, I have been treated with such gentleness, skill, and kindness."
— Birdeye Review (Maitri)"Doctors and nurses are fine, its some of the reception staff I'm tired of. (Not all of them,) but they have a few there where every time they're in a mood for whatever reason get condescending, rude, and aggressive to patients."
— LocalityBiz Review (Family Medicine - South Burlington)"During that time, the medical team that took care of me was humane, focused and attentive... The lion’s share of my care was provided by attentive nurses, who focused not only on my physical care but on my mental comfort and sense of security."
— VTDigger Editorial by Bill SchubartSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- A different door to access mental health care - VTDigger — Mar 2, 2026
- Mental Health Urgent Care celebrates one year in Burlington — Oct 30, 2025
- Howard Center’s mental health urgent care marks first anniversary — Oct 30, 2025
- School Services Supports Students, Schools, and Suicide Prevention - Howard Center — Jan 26, 2026
- mental health crisis interventions for students – The Vermont Cynic - Behavioral Healthcare Network — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health support clinics in South Burlington
Mental Health Urgent Care at Howard Center is a walk-in, same-day mental health service designed to provide timely support. It operates in Vermont and is part of Howard Center, a Burlington-based nonprofit offering crisis and counseling services, developmental supports, and substance use treatment. The Urgent Care is intended to meet people where they are, with walk-in access during regular hours (and after-hours options by contacting 988). If you’re seeking immediate mental health help in the South Burlington area, this program is the Howard Center resource focused on rapid, non-emergency assistance. For exact hours and locations, contact Howard Center or call their numbers listed on the site.
Northeastern Family Institute (NFI Vermont) is a private, nonprofit outpatient mental health and educational services provider in South Burlington, VT. Grounded in trauma-informed care, NFI VT serves individuals, youth, and families dealing with severe trauma and emotional dysregulation. Key details: - Location: Headquarters and main offices in South Burlington, VT (three U.S. locations total). - Services: Mental health and educational services for individuals, youth, and families (outpatient oriented within Vermont’s statewide mental health system). - Structure: Specialized Service Agency within Vermont’s mental health system; nonprofit with 25 employees. - Leadership/Finance: CFO: David R. Goode; other listed leaders include Erika Suarez (Director of Hospital Diversions) and IT Director Rick Nelson. - Size/Reach: Annual revenue approx. $16.3 million; monthly site traffic ~6k visits; strong US presence. - Online: Official site nfivermont.org; LinkedIn presence. If you’re specifically looking for NFI Family Center as an outpatient clinic in South Burlington (NFI VT), this matches: outpatient mental health services rooted in trauma-informed care, based in South Burlington with multiple VT offices.
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