Good Health - Community Health Centers of Burlington
Primary Care • South Burlington, VT • Since 1971
About
Summary: Community Health Centers (CHC) is a nonprofit health system based in Burlington, Vermont, offering primary care, dental, behavioral health, and preventive services for all ages. Founded in 1971, CHC operates as one of Vermont’s Federally Qualified Health Centers with 12 offices across Vermont, including locations in Burlington, Essex Junction, Winooski, South Hero, and nearby towns. They emphasize accessible, compassionate care for diverse patients, with about 34,000 patients served. CHC is privately owned, nonprofit, and employs around 124 staff. Phone: 802-864-6309. Website: chcb.org.
Clinic Type
Primary Care
Address
368 Dorset Street, Suite #1, South Burlington, Vermont 05403
Phone
8028601441
HIMgroup@chcb.org
Opening Hours
Hours: Monday – Friday 8:00am – 5:00pm; Saturday hours available at CHC – South End only; Note: Closed for clinical staff meetings Thursdays 12:00pm – 1:00pm; Laboratory Hours: Monday – Friday 8:00am – 5:00pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for this site?
Hours: Monday – Friday 8:00am – 5:00pm. Saturday hours are available at CHC – South End only. Laboratory Hours: Monday – Friday 8:00am – 5:00pm. *Please call for additional phlebotomy availability. Closed for clinical staff meetings Thursdays 12:00pm – 1:00pm.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- TrustReviewers (GoodHealth, PC): 4.0/5 (10 reviews)
- TrustReviewers (Community Health Centers of Burlington): 3.2/5 (77 reviews)
- Yelp (Community Health Centers of Burlington): 2.3/5 (39 reviews)
Patients praise
- Many patients appreciate the medical staff, describing them as excellent or fantastic
- Some specific practitioners and dentists are highly regarded for their skill and care
- Recognition of the organization's mission and value to the community
- Some patients report consistent, positive experiences with both medical and dental care
Common complaints
- Difficulties with administrative operations and communication, including responsiveness to calls and portal messages
- Significant issues with the referral process, described as slow, inaccurate, and lacking accountability
- Concerns regarding medical record management and continuity of care due to staff turnover
- Frustration with office management, appointment scheduling, and perceived inefficiency
- Varying quality of care experiences reported by patients
"The providers are excellent - I've been going to Good health for 20+ years. Since the sale to Community Health Centers, the administrative operation has taken a terrible slide."
— TrustReviewers"They need to start with records keeping, then patient information, along with a better consideration of time for referrals and turn around time."
— TrustReviewers"I love their mission and most of their medical staff is fantastic. The referral side is a train wreck - slow, inaccurate and lacked accountability."
— MappcaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Howard Center’s mental health urgent care marks first anniversary — Oct 30, 2025
- A different door to access mental health care - VTDigger — Mar 2, 2026
- Isaac L. Bass - Nurse Practitioner in Burlington, VT — May 14, 2026
- UVM Medical Center — Ophthalmology - ReArch — Sep 10, 2025
- Important Information for Patients on Medicaid - Community Health Centers — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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