Live
Read more

About

Summary: Community Health Centers (CHC) is a nonprofit health system based in Burlington, Vermont, offering primary care, dental, behavioral health, and preventive services for all ages. Founded in 1971, CHC operates as one of Vermont’s Federally Qualified Health Centers with 12 offices across Vermont, including locations in Burlington, Essex Junction, Winooski, South Hero, and nearby towns. They emphasize accessible, compassionate care for diverse patients, with about 34,000 patients served. CHC is privately owned, nonprofit, and employs around 124 staff. Phone: 802-864-6309. Website: chcb.org.

Clinic Type

Primary Care

Address

368 Dorset Street, Suite #1, South Burlington, Vermont 05403

Phone

8028601441

Email

HIMgroup@chcb.org

Opening Hours

Hours: Monday – Friday 8:00am – 5:00pm; Saturday hours available at CHC – South End only; Note: Closed for clinical staff meetings Thursdays 12:00pm – 1:00pm; Laboratory Hours: Monday – Friday 8:00am – 5:00pm

Services Offered

  • primary care
  • internal medicine
  • medical, mental health & psychiatry services
  • laboratory services (Laboratory Hours)

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the hours for this site?

Hours: Monday – Friday 8:00am – 5:00pm. Saturday hours are available at CHC – South End only. Laboratory Hours: Monday – Friday 8:00am – 5:00pm. *Please call for additional phlebotomy availability. Closed for clinical staff meetings Thursdays 12:00pm – 1:00pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers (GoodHealth, PC): 4.0/5 (10 reviews)
  • TrustReviewers (Community Health Centers of Burlington): 3.2/5 (77 reviews)
  • Yelp (Community Health Centers of Burlington): 2.3/5 (39 reviews)

Patients praise

  • Many patients appreciate the medical staff, describing them as excellent or fantastic
  • Some specific practitioners and dentists are highly regarded for their skill and care
  • Recognition of the organization's mission and value to the community
  • Some patients report consistent, positive experiences with both medical and dental care

Common complaints

  • Difficulties with administrative operations and communication, including responsiveness to calls and portal messages
  • Significant issues with the referral process, described as slow, inaccurate, and lacking accountability
  • Concerns regarding medical record management and continuity of care due to staff turnover
  • Frustration with office management, appointment scheduling, and perceived inefficiency
  • Varying quality of care experiences reported by patients

"The providers are excellent - I've been going to Good health for 20+ years. Since the sale to Community Health Centers, the administrative operation has taken a terrible slide."

— TrustReviewers

"They need to start with records keeping, then patient information, along with a better consideration of time for referrals and turn around time."

— TrustReviewers

"I love their mission and most of their medical staff is fantastic. The referral side is a train wreck - slow, inaccurate and lacked accountability."

— Mappca

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More primary care clinics in South Burlington

South Burlington, VT·Primary Care

Champlain Medical Urgent Care is a private occupational medicine and urgent care clinic based in South Burlington, Vermont. Key points: - Services: Urgent care and walk-in clinic visits, occupational health, and FAA medical exams. Emphasizes short wait times and serving both employees and employers. - Location: Headquarters at 150 Kennedy Drive, South Burlington, VT 05403, with four U.S. offices overall. - Founded: 2012. - Contact: info@champlainmedical.com; Phone 802-448-9370. - Organization: Privately held, part of the Champlain Medical group; active with a focus on employee and employer needs. - Industry codes: SIC 80/801; NAICS 62/621. If you’re in South Burlington and need immediate care or occupational health services, Champlain Medical Urgent Care is positioned as a nearby option with walk-in availability.

VerifiedOnline bookingEmergency careSince 2012
South Burlington, VT·Primary Care

Summary: The University of Vermont Medical Center (UVM Medical Center) is a nonprofit, tertiary care provider and part of UVM Health. Based in Burlington, VT, it serves Vermont and northern New York with academic medical care through The University of Vermont Health Network. The center operates 2 U.S. offices and employs about 2,664 staff with roughly $3.4B in annual revenue. It collaborates with the Robert Larner M.D. College of Medicine and the College of Nursing and Health Sciences, and emphasizes compassionate, community-focused care. If you’re specifically seeking Adult Primary Care in South Burlington, this page confirms UVM Health/UVM Medical Center is the regional academic healthcare system but does not list a South Burlington primary care clinic. For South Burlington adult primary care options, you may want to: - Check the UVM Health Network/University of Vermont Medical Center locations for a South Burlington or nearby primary care practice. - Search for “Adult Primary Care South Burlington UVM” or call the main line (802-847-0000) to get the exact primary care clinic in South Burlington and appointment availability.

VerifiedOnline booking

See all primary care clinics in South Burlington →

Comparing your options?

See other primary care clinics in South Burlington, or search the full directory by insurance, ratings, and more.

More Primary Care Clinics