PsyCare, Inc.
Psychiatry • South Charleston, WV
About
PsyCare, Inc. in South Charleston, WV (HQ) is a small private mental health practice and hospital-affiliated provider with 4 employees. Key details: - Locations: 4 offices in the United States, including South Charleston (HQ) at 312 6th Avenue, Suite 2, South Charleston, WV 25309, and additional Charleston, WV and McMurray, PA offices. - Services: Comprehensive mental health treatment (therapy, psychiatry, depression, OCD, smoking cessation, general mental health). - Leadership: Scott Snyder, Chief Operating Officer. - Contact: Email contactus@psycareinc.com; main phone lines (304) 768-6170, (304) 768-7465, or toll-free 800-242-4604.
Clinic Type
Psychiatry
Address
South Charleston, WV
Phone
304-768-6170
psyoffice@psycareinc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Current Offers
New Patients
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (PsyCare, Inc): 2.7 star rating (49 reviews)
- ABA Navigator (PsyCare, Inc): 2.0/5 (8 reviews)
- Healthgrades (Psycare Inc): rating not specified in snippet
Patients praise
- Patients/people mention caring help and satisfaction with treatment (noted via positive-provider/experience snippets)
Common complaints
- Low overall ratings
- Billing/financial concerns or perceived focus on money over patient care
- Poor communication and appointment issues (e.g., counselor no-show, delays)
- Difficulty with medication management and delayed responses to medication issues
- Rudeness/incivility from staff and lack of support
"“They care more about the money than the patients. Please go somewhere else.”"
— ABA Navigator provider reviews for PsyCare, Inc"“Yesterday, I had a terrible experience with Psycare. First, the counselor didn't show up for our 1:30 pm virtual appointment.”"
— ABA Navigator provider reviews for PsyCare, Inc"“After calling the office on Wednesday… I still had not heard back from the office 24 hours later.”"
— ABA Navigator provider reviews for PsyCare, IncSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Keith P. Cole - Psycare Inc — Oct 30, 2025
- PsyCare, Inc | Depression, OCD, and Smoking Cessation Treatment — Nov 24, 2025
- PsyCare Inc. uses new tech to treat depression, alcohol use | Health | wvgazettemail.com — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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