Baystate Medical Practices - Adult Medicine - South Hadley
Medical Cosmetology • South Hadley, MA
About
Summary: Baystate Health lists JAMES S. ROSENTHAL, M.D., P.C. as a medical practice in western Massachusetts, with primary care services available through Baystate Health. The practice is based in Springfield and Westfield, MA, and offers information on primary care providers and specialists by condition, symptom, specialty, or physician name. Notably, this page provides general navigation to Baystate Health’s provider directory rather than specific details for an adult medicine practice in South Hadley. Key points: - Type: Medical practices (primary care/specialists) - Locations: Springfield, MA; Westfield, MA - Website: providers.baystatehealth.org (Baystate Health provider directory) - Focus: Find information on primary care physicians and specialists within Baystate Health - Not specific to a South Hadley adult medicine practice on this page If you’re specifically seeking an adult medicine or Baystate practice in South Hadley, you may want to search the Baystate Health provider directory for “South Hadley” or contact Baystate Health directly for the closest adult medicine clinic in that town.
Clinic Type
Medical Cosmetology
Address
470 Granby Road, South Hadley, MA 01075
Phone
Fax 413-794-8732
Medical.StaffOffice@baystatehealth.org
Opening Hours
- Monday: 7 am - 5 pm - Tuesday: 7 am - 5 pm - Wednesday: 7 am - 5 pm - Thursday: 7 am - 5 pm - Friday: 7 am - 5 pm - Saturday: Closed - Sunday: Closed
Services Offered
Technology & Equipment
Insurance & Payment
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Multiple bill payment options
Languages Spoken
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Current Offers
Now Accepting New Patients
FAQs
Can I schedule appointments online?
If you’re a current Baystate Health patient, you can schedule appointments online through the MyBaystate portal or by selecting “Request Appointment” with a provider. Not all providers offer online scheduling; some may require a phone call to establish care.
Who can see an internal medicine provider?
All adults 18 and older.
What services are offered at this Baystate Medical Practices location? (If available)
Chronic disease management, disease prevention, education about health conditions, health maintenance and preventive care, regular physicals, sick and urgent visits, vaccines for the flu and COVID-19.
Who can benefit from primary care services here?
If you’re 18 or older, you can benefit from our expert, compassionate primary care.
What additional services are available in the building?
Lab services from Baystate Reference Laboratories (BRL) and physical therapy services are available in the building.
How can I get care if I have general health concerns?
Our team includes doctors, nurse practitioners, and other healthcare professionals; we are ready to see you and help address health concerns.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 1 rating listed (sentiment reported as negative) (1 review)
Patients praise
- highly praised individual providers such as Dr. Andrew Fay and Teresa Lind, APRN
- appreciation for personalized and attentive care from certain staff members
Common complaints
- rude or unhelpful administrative staff and scheduling experiences
- concerns regarding communication and follow-up on test results or prescriptions
- perception of being treated like a financial transaction rather than a patient
- negative or dismissive responses to patient complaints
"At one time because I like my Primary Care MD I would say I liked the care received here. Now...you are simply a copay. I believe that Baystate as a company expects them to see too many patients in one day."
— A-Better-Place.com"There is not much of any appreciation, sad people, negative approach even after i complained about it person in charge respond to me - since you are not happy here so there is a thousand of other doctors in MA ..."
— WebMD"We have had nothing short of amazing, personalized, and caring attention from both Dr. Faye and Teresa Lind."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ronald R. Leombruno, MD | South Hadley, MA | Internist — Apr 7, 2026
- Kayla R. Lusnia - Physician Assistant in Springfield, MA — May 14, 2026
- Dr. Amanda L. Whitehouse, MD - Internal Medicine Physician in Springfield, MA — Jun 11, 2026
- Emilee B. Lazo, CNM - Certified Nurse Midwife in Springfield, MA — May 14, 2026
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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