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Summary: University Orthopedics operates 16 offices across the United States (all in Rhode Island and Massachusetts). For South Kingstown, there is no explicit listed location in the provided highlights. The nearest Rhode Island offices include East Greenwich, North Providence, and East Providence, with additional Massachusetts locations in Mansfield and North Easton. If you’re seeking a facility specifically in South Kingstown, you may need to check the official site or contact their offices for availability and the exact address.

Clinic Type

Orthopedics

Address

1 Kettle Point Ave, East Providence, Rhode Island 02914, US

Phone

RI Phone: 401 457-1500; MA Phone: 781 344-3535

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (University Orthopedics Inc in Providence, RI): Not stated (page shows 6 ratings with 6 reviews) (6 reviews)
  • Birdeye (University Orthopedics Kettle Point): 5.0 (1,881 reviews)
  • Birdeye (University Orthopedics - East Providence): 4.9 (1,223 reviews)
  • Yelp (University Orthopedics Providence): Not stated (review excerpt only) (Not stated)
  • Wheree (University Orthopedics - updated June 2026): Not stated (Not stated)
  • US News (Arthritis doctors listing; includes University Orthopedics East Providence): Patient Experience 4.9 / 5 (295 Reviews)

Patients praise

  • Staff and clinicians described as polite/professional and helpful
  • Thorough explanations and listening/attentive bedside manner
  • High overall ratings on some review platforms
  • Informative pre-op / patient feeling informed
  • Clean facility and good logistical experience (e.g., parking)

Common complaints

  • Difficulty reaching the office/phone system and poor call-backs
  • Long wait times
  • Issues with follow-up/responsiveness to requests
  • Unclear or strict scheduling/late policies
  • Perceived lack of respect/listening and denial of requested imaging (e.g., MRI)

"“Trying to talk to anyone is difficult. The wait time is at least 30 minutes. If you opt for a call back, you don't get one.”"

— WebMD doctor profile review excerpt

"“So very disappointed.”"

— WebMD doctor profile review excerpt

"“I met with Olivia Smith, who was exceedingly helpful and informative… listened very carefully to my concerns.”"

— Birdeye (University Orthopedics Kettle Point) review excerpt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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