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About

Summary: Ortho Rhode Island operates 9 offices in the United States, including the Wakefield location at 70 Kenyon Ave, Wakefield, RI 02879. Additional Rhode Island offices are in Newport, Westerly, Warwick (HQ), Providence, and other nearby cities. If you’re seeking specifics for the Wakefield site (services, hours, or appointment details), please specify what you need.

Clinic Type

Sports Medicine

Address

70 Kenyon Avenue, Suite 100, Wakefield, RI 02879

Phone

401-777-7000

Email

jstedman@orthopedicsri.com

Opening Hours

Mon – Fri: 8:00am – 5:00pm (Ortho RI Express: Mon – Fri: 8:00am – 4:00pm)

Telehealth

Available (Telehealth Appointments link referenced)

Services Offered

  • Orthopedics
  • Sports Medicine
  • Physical Therapy
  • Occupational Therapy
  • Arthroscopy
  • Robotic-assisted surgery
  • Joint replacements
  • Orthopedic surgery

Technology & Equipment

  • arthroscopy
  • robotic-assisted surgery
  • joint replacements
  • advanced imaging

Insurance & Payment

—

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (via MapQuest): Approximately 2.5 stars out of 5 based on aggregated feedback (28 reviews)

Patients praise

  • Some patients report highly effective surgical outcomes and successful recovery processes
  • Appreciation for knowledgeable, attentive, and compassionate clinicians, particularly in physical therapy
  • Welcoming environment and friendly atmosphere mentioned by some visitors
  • Clear communication of treatment plans and rehabilitation exercises

Common complaints

  • Difficulties with scheduling appointments and lack of responsiveness to inquiries
  • Concerns regarding customer service and phone communication
  • Reports of long wait times or administrative inefficiencies such as redundant paperwork
  • Perceived focus on revenue over patient care (money mill claims)
  • Instances of unprofessional staff behavior or dismissive medical consultations

"This place has the worst customer service, phone service and basically just plain service. This place is a money mill and the patients are..."

— Yelp user review via MapQuest

"Made an appt. For my knee... told me I needed full replacement saw Dr. Marchan and he told me only needed partial did the surgery 8/15/17 4 weeks later feeling awesome... staff was tremendous"

— Yellow Pages customer review

"Many patients praise the knowledgeable and compassionate clinicians like Briana OGrady, whose personalized treatment plans foster motivation and trust."

— Wheree review summary for Wakefield Physical Therapy

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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