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Clinic Type

Neurology

Address

San Francisco (telehealth services)

Phone

(310) 774-7025

Email

info@achillesneurology.com

Opening Hours

Mon-Fri 9:00 am - 5:00 pm

Telehealth

Yes; telehealth visits available Bay Area-wide

Emergency Care

Not specified

Services Offered

  • Telehealth neurology
  • Video visits
  • In-office diagnostics coordination
  • E-prescriptions
  • Detailed superbills
  • Direct messaging between visits
  • Imaging coordination in the Bay Area
  • Referrals not required
  • Same-day or next-day appointments
  • In-network/Out-of-network options (PPO reimbursement)
  • Local Bay Area imaging, labs, and prescriptions coordination

Technology & Equipment

  • HIPAA-compliant telehealth platform
  • Secure patient portal
  • Video conferencing

Team

  • Dr. Achillefs Ntranos, MD, Board-certified neurologist; founder — Neurologist

Insurance & Payment

  • PPO (50–80% reimbursement typical)
  • Out-of-network benefits for PPO plans
  • Most PPO insurance plans

No referral required; detailed superbill provided for insurance reimbursement; insurance coverage varies by plan; 50–80% PPO reimbursement noted

Direct pay telehealth, Insurance reimbursement via superbill, E-prescriptions to local pharmacies, Direct-pay telehealth, PPO reimbursement, out-of-network billing

Languages Spoken

  • English

Pricing

  • 60-minute video evaluation with Dr. Ntranos; detailed superbill for PPO reimbursement 50–80%
  • Imaging and labs coordination within Bay Area; e-prescriptions same day

Current Offers

Same-day or next-day telehealth visits

FAQs

Appointments within 24–48 hours?

Yes, often within 24–48 hours.

No referral required?

Yes, no referral required.

Where are visits conducted?

Video visits across the Bay Area and California; telehealth with SF patients.

How does telehealth neurology work for San Francisco patients?

Telehealth consultations with board-certified neurologist via HIPAA-compliant video platform; schedule online and receive a video link.

Can I get same-day telehealth neurology appointments in San Francisco?

Yes, often within 24–48 hours; same-day virtual consultations may be available for urgent concerns.

Does insurance cover telehealth neurology visits for San Francisco residents?

Most PPO plans reimburse; detailed superbill provided; services are out-of-network.

Where is your physical office located in relation to San Francisco?

Physical offices are in Los Angeles and Beverly Hills; SF patients access care via telehealth.

Commitments

  • Video visits are one-on-one with the neurologist; same doctor every time
  • No handoffs to PAs, NPs, or algorithms

Awards & Accreditations

  • 200+ five-star reviews

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 2.5 out of 5 stars (6 reviews)

Patients praise

  • convenience of virtual care
  • avoidance of long specialist waitlists
  • same-day or next-day availability
  • avoidance of travel and parking hassles

Common complaints

  • lack of compassion
  • dismissive communication style
  • poor patient-doctor relationship
  • rushed appointments
  • perceived misdiagnosis

"the one thing that has remained consistent about him is his robotic responses that lack any compassion or expertise... his best skill is actually just linking his patients to websites instead of offering to work together"

— Healthgrades user review for Dr. Craig Hou

"If your looking for an uncaring, arrogant doctor he's your guy. He has no personality and discounted me as a patient."

— Healthgrades user review for Dr. Craig Hou

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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