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About

Lum Optometry is an eye care practice in South San Francisco, CA. Key points: - Services: optometry care including vision plans, contact lenses, dry eye treatment, glaucoma care, and general medical eye care. - Location: Two offices on Westborough Blvd, South San Francisco, CA 94080. - Contact: Call (650) 589-7198 or request an appointment online. - About: Accepting new patients; affiliated with affordable, skilled eye care. - Quick stats: Small practice with 2 employees; moderate web traffic; primarily U.S.-based.

Clinic Type

Optometry

Address

2278 Westborough Blvd, Suite 204, South San Francisco, CA 94080

Phone

(650) 589-7198

Email

info@lumoptometry.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Eye exams
  • Contact lens fitting
  • Glasses
  • Myopia management
  • Eye disease management
  • Frame selection
  • Vision testing
  • Prescription eyewear

Technology & Equipment

  • Newest testing equipment
  • Contact lens technology
  • Lens designs

Team

  • Dr. Randall Lum, Doctor of Optometry — Optometrist

Insurance & Payment

  • Vision Service Plan (VSP)
  • EyeMed
  • Blue Cross Blue Shield
  • Delta Dental Vision? (not standard)
  • Medicare
  • Private vision insurance (general)

Not explicitly stated on page; typical vision plans accepted mentioned in context of insurance; verify at office

Credit Card, Cash, Check, Insurance (vision plans)

Languages Spoken

  • English

FAQs

What services are offered at Lum Optometry?

Eyewear prescriptions, eye exams, contact lens fitting, eye disease management, myopia management, and other comprehensive eyecare services.

New Patients

Request an Appointment

What is the goal of the office?

To treat you as a member of our extended family with precise glasses and contact lens prescriptions using the newest testing equipment.

Who is the doctor?

Meet The Doctor Dr. Randall Lum.

What kind of products do you offer?

The most fashion forward frames with the newest lens designs; prescriptions tailored to individual needs.

Awards & Accreditations

  • ecare excellence (as per page)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp: 4.1 out of 5 stars (110 reviews)
  • Demandforce: 5 out of 5 stars (1206 reviews)
  • Zocdoc: 5 out of 5 stars

Patients praise

  • Thorough and knowledgeable eye exams
  • Friendly and attentive office staff
  • Efficient office operations and minimal wait times
  • Clear explanations from the doctor during exams

Common complaints

  • Issues with administrative staff responsiveness or organization
  • Complaints regarding out-of-pocket costs and billing transparency
  • Dissatisfaction with the ordering and fitting process for eyeglasses

"Efficient and great eye care, always well taken care of here! Dr. Lum is very knowledgeable! His hours are convenient and the staff is friendly and attentive."

— Yelp

"DON’T COME HERE IF YOU CAN AVOID IT! Lum was fine, he seemed like a really nice guy. His office people SUCK. I picked out my glasses after he decided on my prescription. AFTER 6 OFFICE VISITS AND 2 MONTHS, I HAVE NOTHING."

— Unilocal/Third-party aggregator

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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