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About

Summary: Kaiser Permanente South San Francisco Medical Center is a medical practices facility located in South San Francisco, CA. The center is part of Kaiser Permanente and focuses on clinical nursing and medical services for adults and children. The local operation employs 15 people and highlights a diverse team across medical, administrative, education, and trades roles, led by Clinical Nursing Director Elizabeth Wood. The site serves as a facility within Kaiser Permanente’s Northern California network and is connected with various affiliated health systems through staff sourcing and alumni paths. If you’re seeking mental health services for adults or children at this location, this page identifies the center as part of the Kaiser Permanente network, but for specific mental health programs, clinicians, or appointment details, please refer to the main Kaiser Permanente mental health pages or contact the South San Francisco Medical Center directly.

Clinic Type

Psychiatry

Address

1200 EL CAMINO REAL, South San Francisco, California 94080, us

Phone

711

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Clinicians in this department — Department clinicians

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News (Psychiatrists at Kaiser Permanente South San Francisco Medical Center): 3/5 (example psychiatrist rating shown) (17 reviews (shown on page))
  • U.S. News (Kaiser Permanente South San Francisco Medical Center): 87% willing to recommend (hospital measure) (not stated)

Patients praise

  • Some providers/psychiatry listings show moderate patient ratings (e.g., 3/5 displayed)
  • A public hospital experience metric indicates a majority of patients would recommend the hospital (87% measure)

Common complaints

  • Regulators received complaints about Kaiser’s mental health/substance use disorder operations, including timely access/scheduling and intake/follow-up processes
  • Non-routine survey reported long periods with zero urgent appointments reported for South San Francisco (access issue)
  • Investigation and reporting cited an increase in behavioral health complaints in 2021 vs 2020

"“Issues included … timely access to care, processes for intake and follow-up appointments, appointment scheduling processes …” (DMHC nonroutine survey report summary)"

— nuhw.org – Final Report of nonroutine survey of Kaiser Foundation Health Plan, Inc. (DMHC)

"“The department … received a 20% increase in behavioral health complaints for Kaiser in 2021 compared to 2020.”"

— nuhw.org – Kaiser DMHC Investigation 20220523; SF Chronicle (reporting the same complaint increase)

"“South San Francisco: Zero urgent appointments reported for 26 months.”"

— nuhw.org – Final Report of nonroutine survey of Kaiser Foundation Health Plan, Inc. (access metric)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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South San Francisco, CA·Psychiatry

Summary: Sutter Health is a nonprofit integrated health system headquartered in Sacramento, California, operating 25 acute care hospitals and over 200 clinics primarily in Northern and Central California. Founded in 1981, it serves more than 100 communities and has a broad network of doctors and hospitals, including locations in the San Francisco Bay Area. For mental health needs in South San Francisco or nearby, Sutter Health offers psychiatry and other behavioral health services through its Northern California network. If you’re specifically seeking psychiatrists in South San Francisco, you may want to contact Sutter Health locations in the broader Bay Area or use their physician finder to locate psychiatrists affiliated with Sutter Health in that region. Contact options include quality@sutterhealth.org and the main phone line listed for inquiries.

VerifiedOnline bookingSince 1981

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