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About

The Hospital of Central Connecticut (HOCC) is a nonprofit, acute-care, community teaching hospital system with two main campuses in New Britain and Southington, CT. It operates 414 beds across its facilities and offers a range of medical services. HOCC was formed in 2006 from the merger of New Britain General and Bradley Memorial hospitals and is headquartered in New Britain, CT. It also has multiple locations listed in Connecticut, including Southington, and describes itself as a healthcare system employing hundreds (about 606 staff). If you’re seeking information specifically about HOCC’s Counseling Center in Southington, the page notes the hospital system’s presence in Southington but does not provide distinct details about a dedicated Counseling Center on the Southington campus. For precise counseling services, contact HOCC directly via their website or main phone to confirm whether a standalone Counseling Center exists at the Southington location and what programs are available.

Clinic Type

Behavioral Health

Address

98 Main Street, Southington, CT (center located at 98 Main Street, Southington, per highlight)

Phone

860.276.3970

Email

Opening Hours

Monday-Friday 8 a.m. to 4:30 p.m.

Services Offered

  • intensive outpatient (IOP) mental health and substance abuse programs
  • medication assisted treatment
  • group treatment
  • individual treatment
  • outpatient psychiatry
  • behavioral health services

Insurance & Payment

Languages Spoken

FAQs

What services are offered at The Hospital of Central Connecticut Counseling Center?

Intensive outpatient (IOP) mental health and substance abuse programs; includes medication assisted treatment, group and individual treatment.

Who staffs the Counseling Center?

Staff includes a nurse practitioner and two licensed clinical social workers.

What is the facility layout?

Space includes two group rooms and two individual session offices.

What are the center hours?

Hours are Monday-Friday 8 a.m. to 4:30 p.m.

How can I connect with the Counseling Center?

Call 860.276.3970 or click here.

Where is the outpatient psychiatry and behavioral health location?

73 Cedar Street, New Britain, CT 06051 Get Directions >>

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.1 star rating (48 reviews)
  • Vivian Health: 3.7 rating (3 reviews)

Patients praise

  • Supportive/caring professional staff and friendly front desk (in some reviews)
  • Medication management / polite staff mentioned in some feedback

Common complaints

  • Low overall rating and dissatisfaction in patient reviews
  • Unprofessional or spiteful clinicians/receptionists; bad attitude mentioned
  • Issues with care coordination/communication (e.g., promised follow-up not done)
  • Potentially negative experiences described as 'terrible' or involving abrupt discharge/judgment

"“The Hospital of Central Connecticut-Behavioral & Mental Health has a 2.1 star rating with 48 reviews.”"

Birdeye review summary

"“Terrible if you have mental illnesses please please go somewhere else. Clinicians are unprofessional and spiteful.”"

A-Better-Place (The Hospital Of Central Connecticut-Behavioral & Mental Health - New Britain)

"“The staff here is horrible… They are RACIST… They lack accountability.”"

Vivian Health facility review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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