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Clinic Type

Concierge Medicine

Address

Southlake Pain Relief, Southlake, TX

Phone

817-898-7277

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (unlimited office and telehealth visits for a flat monthly fee)

Services Offered

  • Concierge medicine
  • Direct primary care
  • Telehealth visits
  • Same-day/next-day appointments
  • Routine in-office care (wounds, blood tests, physicals, preventive screenings)
  • Direct access to physician
  • Coordinate referrals and hospital care

Technology & Equipment

  • Telehealth
  • Blood tests
  • Diagnostics
  • Direct doctor line
  • Coordination of referrals

Team

  • Dr. Eric I. Ray — Family medicine physician at Southlake Pain Relief

Insurance & Payment

Concierge care is not a replacement for health insurance; may affect out-of-network costs; some labs or services may incur additional fees

Membership fee, Monthly membership dues, One-time setup fee

Languages Spoken

Pricing

  • National concierge care fees typically $2,000–$5,000 annually ($100–$400 monthly) depending on age/location
  • Southlake pricing: initiation fees start at $60; monthly dues $30–$125; family memberships up to $200/month

Current Offers

Memberships start at $30 per month, up to $125 per month, with a one-time setup cost of $60 — $30–$125 monthly

FAQs

What is concierge medicine?

A type of healthcare with membership access to doctor, often unlimited visits and direct access; may operate outside traditional insurance.

Are there no out-of-pocket costs for office visits?

The article lists no out-of-pocket costs for office visits within the concierge model.

Commitments

  • Guaranteed access to care 24/7
  • Same-day or next-day appointments
  • In-office routine care and tests
  • No out-of-pocket costs for office visits
  • Discount on some medications at the office

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • The Private Practice (Dr. Jerry W. Morris) website: 4.95/5 stars (190 total reviews)
  • Birdeye (for Executive Medicine of Texas): Not explicitly stated, but based on 541 reviews (541 reviews)

Patients praise

  • Enhanced access to physicians, including same-day or next-day appointments
  • More personalized, thorough, and unhurried care compared to traditional practices
  • Increased communication options like direct phone, email, or text access to providers
  • Improved coordination with specialists and better preventive care focus
  • Generally high patient satisfaction levels in Southlake-based practices, with many reviews highlighting staff helpfulness and provider attentiveness

Common complaints

  • High annual membership fees are often unaffordable for many patients
  • Concierge fees are generally in addition to, and do not replace, health insurance premiums
  • Not all practices accept health insurance, potentially requiring patients to submit their own claims
  • The model may not be worth the cost for generally healthy individuals who rarely require medical care
  • Concierge practices are often clustered in urban areas, limiting access for others

"Their process and care are probably something that you never experienced or knew existed... You will never wait longer than five minutes to see the doctor once you arrive for an appointment. Also, never once was I not able to book a same day appointment."

Patient review of Destination Health, Southlake

"Dr. Morris is not only incredibly knowledgeable and skilled but also takes the time to listen, explain, and truly understand patient concerns. Unlike many doctors who rush through appointments, Dr. Morris makes sure I feel heard and comfortable..."

Patient review of The Private Practice, Southlake

"The concierge model means I get real attention, not a 10-minute visit. The 6-week Sermorelin protocol with weekly milestones kept me accountable."

Patient review of Executive Medicine of Texas, Southlake

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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