Baylor Scott & White Southlake Family Medicine & Pediatrics
Primary Care • Southlake, TX
Clinic Type
Primary Care
Address
925 E Southlake Blvd Ste 260, Southlake, TX 76092
Phone
817.912.8800
billingquestions@bswhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
pay your bill online, financial counselors, billing statements, registration forms online, Pay bill online (guest), Pay via MyBSWHealth account, Pay by mail, Pay by phone, Pay in person
Languages Spoken
FAQs
Insurances accepted?
Insurance listings are subject to change without prior notice. Please call to verify coverage.
How can I pay my bill?
Billing guide and online payment options are available.
Not accepting walk-ins
Not accepting walk-ins
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Baylor Scott & White Official Site: 4.9/5 (879 reviews (Family Medicine))
- magicpin: 4.6/5 (62 ratings)
- Yahoo Local: 3.0/5 (33 reviews)
Patients praise
- many patients report highly attentive, friendly, and caring staff
- providers often praised for being thorough, professional, and willing to listen
- high satisfaction with specific pediatric and family medicine physicians
- convenient location cited by patients
Common complaints
- reports of cancelled appointments without notice
- complaints regarding long wait times
- concerns about lack of communication and administrative incompetence
- isolated negative feedback regarding care quality or negligence
"Incredible staff with the most care I've experienced from any family doctor."
— Loc8NearMe user review, May 2026"If you're looking for incompetence, this is the right place for you. No quality of care, good luck getting in touch with a medical professional, long wait times."
— Yahoo Local user review, June 2026Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lauren Miller, PA - General Practice Physician Assistant in Colleyville, TX | Healthgrades — Oct 18, 2025
- Bethany Manning, PA-C - General Practice Physician Assistant in Flower Mound, TX | Healthgrades — Feb 21, 2026
- Submission for the position: Certified Medical Assistant II - (Job Number: 26008966), Baylor Scott & White Health — May 3, 2026
- Dr. Eliza Contreras, MD, Family Physician | Waxahachie, TX | WebMD — Oct 10, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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