Southlake Psychiatric Care & Therapy
Psychiatry • Southlake, TX
Clinic Type
Psychiatry
Address
431 East State Highway 114 Suite 400, Southlake, TX 76092
Phone
817-880-7098
info@serenitymentalhealthcenters.com
Opening Hours
Mon – Fri: 6:00 AM – 9:00 PM; Sat: 7:00 AM – 7:00 PM; Sun: Closed
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified in extract
Credit/Debit Card, Insurance coverage (as listed), Possibly in-person payments - not specified
Languages Spoken
FAQs
What conditions do you treat?
Depression, Bipolar Disorder, ADHD, PTSD, OCD, Borderline Personality Disorder, PMDD, Insomnia & Sleep Issues, etc.
Where should I go if I feel mentally unstable
Not specified
What should I do if I have an emergency?
Not specified
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (Serenity Mental Health Centers - Southlake): 5 out of 5 stars (27 reviews)
- Prime Behavioral Health website: Not specified
- LifeStance Health - Southlake: 4.9 out of 5 stars (175 reviews)
- Healthgrades (Southlake Psychiatry - Davidson, NC): 2.7 out of 5 stars (3 reviews)
- Birdeye (Southlake Psychiatry - Davidson, NC): 4.6 out of 5 stars (463 reviews)
Patients praise
- Providers described as friendly, personable, professional, and thorough
- Helpful and attentive clinical support during sessions
- Effective treatment leading to improvement in patient well-being
- Welcoming and well-maintained office environment
- Efficient administrative support for some patients (e.g., text reminders)
Common complaints
- Reports of rude, dismissive, or intolerable front desk staff
- Allegations of poor treatment decisions or incompetent prescribing practices
- Issues with scheduling, long wait times, or difficulty communicating with providers
- Concerns regarding billing practices and focus on payments
"Serenity Mental health centers is a five star experience. From the providers to the patient advocates to the front desk associates everyone is focused on providing the best experience and helping you get better."
— Google Review for Serenity Mental Health Centers - Southlake"The front office is always extremely efficient, always helpful with medication refills, clinical questions, and appointment availability. I highly recommend this place, don’t believe the negative reviews!!"
— Prime Behavioral Health website testimonial"I have enjoyed my dr, but unfortunately I am having to leave because the front desk in intolerable. They do not let people ask the simplist questions to a provider, are extremely rude and insist on being right even yelling over the phone."
— Healthgrades review for Southlake Psychiatry (Davidson, NC)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Psychiatrist in Southlake, TX | MindMED Behavioral Health — Jan 17, 2026
- Dr. Laura Fredes | Psychiatrist Southlake TX | MindMED — Jan 19, 2026
- Salience Health Opens Southlake Mental Health Office - Salience Health — Aug 26, 2025
- Dr. Lori Ann Shahidi provides comprehensive mental health care — Mar 20, 2026
- Dr. Zaw Win, MD - Psychiatrist in Southlake, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Southlake
Compassionate Psychiatric Services operates a psychiatry practice with multiple Texas offices, including a Southlake location. They offer psychiatric evaluations, counseling, therapy, and telemedicine. The Southlake office is part of their expansion in the Dallas-Fort Worth area, with a second Frisco location and other Texas offices. The company emphasizes compassionate, personalized mental health care and has public updates about openings and open houses for new clinics, including their Southlake site. If you need the exact address: 281 W Southlake Blvd, Southlake, TX 76092.
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See other psychiatry clinics in Southlake, or search the full directory by insurance, ratings, and more.