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Clinic Type

Behavioral Health

Address

Spanish Fork Clinic, Spanish Fork, UT

Phone

801-357-7525

Email

intermountainnews@imail.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health
  • Psychiatric care
  • Counseling

Team

  • Erin E. Falor, NP — NP
  • Steven P. Faux, NP — NP
  • James F Palmer, DO — DO
  • Shawn J. Spencer, DO — DO

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: Mixed (ranges from 1 to 5 stars) (Multiple (across the broader Intermountain Spanish Fork Clinic facility))

Patients praise

  • Kind and attentive staff/providers in some instances
  • Efficient processes with no long wait times for some patients
  • Some providers praised for being genuine and professional

Common complaints

  • Concerns about staff not listening or treating patients like numbers
  • Difficulties with appointment cancellations and communication
  • Difficulty reaching the office directly without being transferred
  • Reports of poor experiences with ER staff at the broader hospital/clinic location

"The family practice is the best I’ve had my whole life. The staff is kind, they take time to get to know you, and I don’t feel like I am just a number..."

LocalityBiz review of Intermountain Spanish Fork Clinic

"They don't really take the time to listen to you, nor do they try to get to know you. You are just a number and the more numbers that they can press though the clinic the more money they make."

LocalityBiz review of Intermountain Spanish Fork Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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