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About

Summary: The Monument Health system operates 8 locations across the United States with its headquarters in Rapid City, SD. Specific SD sites include Spearfish (1440 N. Main Street, 57783), Custer (1039 Montgomery Street), Sturgis (949 Harmon Street), Deadwood (61 Charles Street), and HQ in Rapid City (353 Fairmont Blvd, 57701). The user query asks about Palliative Care at Monument Health in Spearfish; the provided page highlights Monument Health as a network and lists Spearfish as one of its SD locations but does not provide Palliative Care details for the Spearfish site. To proceed, one would need to visit Monument Health Spearfish or contact the Spearfish location to confirm available palliative care services, hours, and contact information.

Clinic Type

Hospice & Palliative Medicine

Address

Rapid City, SD

Phone

605-755-1000

Email

foundation@monument.health

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Palliative Care

Technology & Equipment

  • MyChart scheduling
  • MyChart patient portal

Team

  • Monument Health Palliative Care team, Hospice & Palliative Care providers, social workers, registered nurses — Provider group

Insurance & Payment

Languages Spoken

  • English

FAQs

Eligibility for Palliative Care

Palliative care is appropriate for anyone suffering a serious, chronic or life-threatening illness. Providers assist with goals of care conversations and symptom management. See a consultation with the palliative care team.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS: 4 out of 5 stars (overall hospital rating) (154 patient surveys)
  • Birdeye (Emergency Department): 4 out of 5 stars (197 reviews)

Patients praise

  • High-quality hospice and end-of-life care, characterized as compassionate and dedicated
  • Strong focus on patient dignity and comfort in palliative and hospice settings
  • Proactive staff efforts to fulfill patient's personal goals and wishes during end-of-life care
  • High Hospice Care Index score of 9 out of 10

Common complaints

  • Concerns regarding billing and cost transparency
  • Reported lack of communication between hospital staff and patients/families
  • Inconsistency in doctor care and communication

"The only thing that made his passing bearable were the nurses and the help, the way they treated him, the way they treated us."

Monument Health Patient Experience Article

"There is absolutely no communication within the hospital between incoming and outgoing staff. Nurses don’t know what is going on with their current patients... Doctors are wishywashy and are never consistent."

Birdeye Review of Spearfish Hospital Emergency Department

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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