MultiCare Rockwood Clinic - Primary Care
Internal Medicine • Spokane Valley, WA
Clinic Type
Internal Medicine
Address
Rockwood Primary Care, MultiCare Rockwood Clinic
Phone
509-598-7750
annualgiving@multicare.org
Opening Hours
Mon-Fri 7:30am-5pm
Emergency Care
If you are experiencing a life-threatening emergency, call 911.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic's hours?
Monday - Friday: 7:30am – 5pm (as shown in hours section).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Washington HealthCareCompare: 2 out of 3 stars
- Birdeye (MultiCare Rockwood Valley Clinic): 4.8 out of 5 stars (219 reviews (Note: Site states clinic is permanently closed))
Patients praise
- Some individual providers noted as thorough and genuinely caring
- Positive experiences with specific surgical outcomes and nursing staff
- Effective communication from some specialists regarding diagnoses
Common complaints
- Difficulties reaching office staff and getting return calls
- Long wait times and scheduling/rescheduling issues
- Perceived lack of empathy or care for patients' medical needs
- Reports of unprofessional or rude interactions with staff
- Concerns regarding the quality of medical procedures and follow-up care
"Since the switch to Rockwood it’s been extremely hard to talk to someone that is actually in the office. Recently I needed a refill on a medication... I was completely ignored after many calls and messages."
— LocalityBiz user review"Dr. Miguel Ordonez-Castellanos diagnosed my Celiac, which was absolutely life-changing for the better. I continue to depend on, and have the utmost confidence in, Dr. Miguel."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mary Sheridan, PA-C - MultiCare — Aug 5, 2025
- Veronica Navarro, FNP - MultiCare — Aug 5, 2025
- Nicolas Villa Guillen, MD - MultiCare — Aug 5, 2025
- MultiCare opens new adult primary care clinic in Spokane, teaching up to 24 student doctors by 2030 — Mar 23, 2026
- Training primary care doctors to serve Spokane - MultiCare Vitals — Dec 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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