Spokane Urgent Care Valley | Walk In Clinic & Telehealth | CHAS
Urgent Care • Spokane Valley, WA • Since 1994 • 1 Spokane Urgent Care location (Valley) locations
About
CHAS Health is a Spokane-based nonprofit community health center offering medical, dental, behavioral health, and pharmacy services to all ages, regardless of insurance. Headquartered in Spokane (HQ: 611 N Iron Bridge Way), CHAS Health operates 3 U.S. locations and emphasizes access and integrated care under one roof. They provide in-person and telehealth options and aim to simplify care delivery across locations, including outreach to rural communities. Contact: communications@chas.org | 1-509-444-8200. Founded 1994; private nonprofit with ~455 employees and around $3.3M annual revenue. Ownership: Private; aliases: Community Health Association of Spokane.
Clinic Type
Urgent Care
Address
1502 N. Vercler Rd. Suite 100, Spokane Valley, WA 99216
Phone
Not provided
kwebster@chas.org
Opening Hours
Monday – Friday 8:00 am – 8:00 pm; Saturday & Sunday 8:00 am – 5:00 pm
Telehealth
Yes (telehealth option mentioned)
Emergency Care
24/7 Nurse Advice Hotline: 509.444.8200 WA | 208.848.8300 ID | TRS: 711
Services Offered
Insurance & Payment
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On-site CHAS Health pharmacy, Pharmacy services on site
Languages Spoken
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FAQs
What are the hours of operation?
Monday – Friday* 8:00 am – 8:00 pm; Saturday & Sunday** 8:00 am – 5:00 pm. Last check-in time is 1 hour before closing or when the schedule fills. Third and last Wednesday of every month opens at 9:00 am for continuing education.
Is there special holiday or partial hours?
Special Hours include Memorial Day, 4th of July (Closed), Labor Day, Thanksgiving (Closed), Black Friday 8 am – 6 pm, Christmas Eve 8 am-3 pm, Christmas Day Closed, New Year’s Eve 8 am-3 pm, New Year’s Day Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 4/5 (256)
Patients praise
- Some staff and providers are described as helpful, compassionate, and attentive
- Clinics are often praised for being clean, professional, and welcoming
- Walk-in accessibility is a significant benefit for many patients
- Appreciation for specific staff members who go above and beyond to assist patients
Common complaints
- Perceived lack of compassion or empathy from some staff and providers
- Complaints regarding poor communication, bedside manner, and administrative disorganization
- Frustration with prescription management, appointment scheduling, and long wait times
- Instances of perceived medical negligence or disregard for patient symptoms
- Concerns about HIPAA-related handling of medical information and privacy
"CHAS is full of amazing, compassionate and caring people! ... Thank you, to each and every one of you! ... I’m grateful for today and to know if I ever need it again, this is where I will go!"
— Patient review via LocalityBiz"I wasn’t given a chance to ask questions. She handed me my discharge paperwork and wished me luck and got me out of there as quickly as she could. Her bedside manner was terrible."
— Patient review via LocalityBiz"I will say that long ago I got good service from Chas. But, they refused to renew my Insulin Prescription... If you want health care, you are no longer going to get it at Chas."
— Patient review via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHAS Mobile Clinic Coming to Spokane Valley Goodwill – April 14 - Goodwill — Apr 8, 2026
- Inland Northwest Business Watch: More medical clinics join the Indiana Pkwy corridor in Spokane Valley — Jun 16, 2026
- May CHAS Mobile Clinics at Goodwill - Goodwill — Apr 23, 2026
- CHAS Health at Ferris High School is Open – CHAS Health | Doctors, Dentists, Medical Clinics & Pharmacy — Oct 31, 2025
- January CHAS Mobile Clinics at Goodwill - Goodwill — Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Providence Express Care is a Providence Medical Practices network offering same-day urgent care appointments. The page lists two U.S. locations (Milwaukie, OR and Chatsworth, CA) and outlines a small staff (about 14 employees) with roles like Director of Clinical Education and Lead Physician Assistant. If you’re looking for urgent care in Spokane Valley, this page does not indicate a Spokane-area Providence Express Care location. For Spokane Valley, search specifically for Providence urgent care in that area or check Providence’s main urgent care page for a full, updated location list.
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