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About

Pacific Northwest Fertility (PNW Fertility) is a Seattle-based, private medical practice and IVF clinic established in 2004. It operates as part of Ivy Fertility and offers a broad range of fertility services from basic care to advanced fertility technologies. The organization runs five offices across the United States, including the headquarters at 1101 Madison St., Seattle, WA. PNW Fertility emphasizes state-of-the-art treatments and has a team size around 44 staff, with annual revenue reported around $1.3 million. Contact options include info@pnwfertility.com and phone numbers: 206-515-0001/0000. While the provided data highlights Seattle area locations, there is no specific mention of Spokane in the current listing. If you need Spokane-specific options, I can search for nearby clinics or verify if PNW Fertility has Spokane affiliations.

Clinic Type

Fertility Clinic

Address

1101 Madison St., Suite 1050, Seattle, Washington 98104, US

Phone

206-515-0000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Fertility treatments
  • IVF
  • IUI
  • Egg donation
  • Genetic testing
  • Male infertility treatment
  • LGBTQ family building
  • Surrogacy
  • Egg freezing
  • Donor egg programs
  • Recurrent pregnancy loss care
  • Comprehensive fertility services
  • In-house donor program
  • Third-party reproduction
  • Fertility preservation
  • Embryology/IVF lab services

Technology & Equipment

  • World-class laboratory
  • In-house donor program
  • Embryology expertise
  • Holistic care approach

Team

  • Dr. Lamb, double board-certified reproductive endocrinologist and infertility specialist — Medical Director of Pacific NW Fertility
  • Dr. Shahine, fellowship at Stanford University, Clinical REI — Fertility specialist
  • Dr. Broughton, fellowship in REI at Washington University in St. Louis — Fertility specialist
  • Dr. Zhou, background from Seattle; details not fully provided — Fertility specialist
  • Dr. Massie, double board-certified REI; Stanford training — Fertility specialist
  • Shannel R. Adams, MD, FACOG, board-certified — Reproductive endocrinologist and infertility specialist
  • Dr. Tsai, medical degree from Northwestern; Harvard undergrad — Reproductive endocrinologist and infertility specialist

Insurance & Payment

Languages Spoken

  • English

Awards & Accreditations

  • Newsweek: Named Washington’s best fertility clinic
  • Rankings.newsweek.com 2025 Americas Best Fertility Clinics (mentioned in links)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Patients praise

  • High clinical success rates and perceived medical expertise
  • Appreciation for the team model, including the availability of weekend and holiday appointments
  • Many patients describe staff and individual doctors as compassionate, professional, and knowledgeable
  • Strong, holistic, and supportive care for some patients during stressful journeys]},ratingsMentioned:[{rating:{citations:,confidence:
  • high,value:
  • Average clinic score of approximately 8.4/10 based on aggregated review data (varies by source, e.g., 4.0/5.0 on some platforms)
  • reviewCount:{citations:,confidence:
  • Aggregated from various platforms (e.g., ~130-180 reviews on major sites)
  • site:{citations:,confidence:
  • FertilityIQ, Expecting.ai, FindBestClinic
  • },

Common complaints

  • Billing and financial transparency concerns, including unexpected charges and complex, slow communication
  • Difficulty with front-desk communication, including unanswered phone calls and scheduling delays
  • Inconsistent insurance navigation assistance, leading to out-of-pocket costs and frustration
  • Some reports of rushed or dismissive provider interactions, causing patients to feel like a number rather than an individual
  • Concerns regarding lack of follow-up or poor communication during staff leaves or changes in care team

"I feel like I hit the jackpot with Dr Zhou. PNWF operates 7-days a week with a team model, so you are not guaranteed to see your provider or even have a retrieval with your provider; however, Dr Zhou made a point to see me... I felt she went above and beyond to provide my care."

FertilityIQ patient review

"FRONT DESK NEVER PICKS UP THE PHONE . I feel like the first rule of thumb for a good business is to have adequate staffing so that the patients are taken care of."

Patient review aggregated on Expecting.ai and FindBestClinic

"Terrible experience. Staff minimized, dismissed, and at one point even joked about my reports of horrible symptoms/ side effects... the clinic is so hyper-focused on metrics like egg counts and outcomes that they neglect the emotional, mental, and physical well-being of their patients."

Patient review on Fertility-Clinics-Near-Me.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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