Empire Eye Physicians | Eye Care is Spokane, WA and Coeur d ...
Ophthalmology (Eye Care) • Spokane, WA
About
Empire Eye Physicians is a privately held eye care and surgery provider headquartered in Spokane Valley, WA, with over 60 years in the Inland Northwest. They operate 5 offices across Idaho and Washington, including Coeur d’Alene (ID) and Spokane Valley (WA). Services focus on medical eye care and eye surgery. Contact: empireeye@empireeye.com; 208-664-9888 or 509-928-8040. Website: empireeye.com.
Clinic Type
Ophthalmology (Eye Care)
Address
16010 E Indiana Ave, Spokane Valley, Washington 99216, US
Phone
+15099288040
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 3.4 / 5 (Not explicitly stated in summary)
- Yelp (Spokane Valley): 5.0 / 5 (10 reviews)
- Yelp (Coeur d'Alene): 2.0 / 5 (2 reviews)
Patients praise
- Professional, knowledgeable, and compassionate physicians (particularly Dr. Claypool)
- High-quality surgical outcomes for many patients, especially cataract surgery
- Friendly and helpful clinic staff in some departments
Common complaints
- Billing and insurance cost transparency issues
- Difficulty with scheduling and overbooking appointments
- Long wait times for billing or billing errors
- Occasional patient dissatisfaction with surgical outcomes or follow-up expectations
"The staff and physicians at Empire Eye are excellent. My low rating is due to their inability to schedule their day without overbooking."
— MapQuest / Yelp review by Randy C."While I am happy with the care I received, except for one service, at Empire Eye Physicians, the billing department is the worst I have ever dealt with. They waited an entire year to bill me..."
— MapQuest / Yelp review by Billie G."Empire Eye Physicians is wonderful. I have been to four other eye doctors before a friend recommended Empire. I see Dr. Claypool and I have an eye condition that needs frequent attention. He has been wonderful."
— Nextdoor commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Empire Eye Physicians | Eye Care is Spokane, WA and Coeur d'Alene, ID — Sep 4, 2019
- About Us - Empire Eye | Spokane and Coeur d'Alene — Oct 3, 2025
- Coeur d’Alene - Empire Eye | Spokane and Coeur d'Alene — Aug 12, 2025
- Spokane Valley - Empire Eye | Spokane and Coeur d'Alene — Aug 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ophthalmology (eye care) clinics in Spokane
Spokane Eye Clinic is a private, partner-owned eye care center based in Spokane, WA, founded in 1955. It operates as Inland Northwest’s leading eye care center offering comprehensive adult and pediatric ophthalmology services, including cataract surgery, glaucoma treatment, retina, cornea, oculoplastic, dry eye, pediatric ophthalmology and strabismus, laser vision correction, and urgent eye care. The clinic emphasizes patient-centered, compassionate care across multiple Spokane-area locations (7 offices, including HQ at 427 S Bernard St, Spokane). It employs about 63 staff, generates roughly $17.3 million in annual revenue, and uses names such as Spokane Eye Clinic. For appointments, call 509-456-0107.
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