MultiCare Rockwood Urgent Care - Downtown
Urgent Care • Spokane, WA
About
Summary: MultiCare Rockwood Urgent Care – Downtown Spokane is part of MultiCare Health System, a not-for-profit health system based in Tacoma, WA. Rockwood Urgent Care operates under MultiCare’s urgent care network (now branded Indigo/Indigo Health in parts of the system) and provides walk-in urgent care services in Spokane. The article highlights MultiCare’s broader footprint, including multiple hospitals and locations across Washington, recent mergers, acquisitions (e.g., Rockwood Health System in 2016), and notable corporate history. If you’re specifically looking for Rockwood Urgent Care – Downtown Spokane details (address, hours, services), this page confirms it’s within the MultiCare network but does not provide a dedicated Spokane location listing or hours. For precise, up-to-date information, please check MultiCare’s official site listing for Rockwood Urgent Care or contact MultiCare Rockwood Urgent Care directly.
Clinic Type
Urgent Care
Address
Downtown Spokane, E. 5th Avenue, between S. Grant and S. Chandler Streets
Phone
509-342-3100
annualgiving@multicare.org
Opening Hours
Monday - Friday: 8am - 8pm Saturday & Sunday: 8am - 8pm
Emergency Care
No emergency room services
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Our providers at the MultiCare Rockwood Urgent Care Center treat you for conditions that do not require emergency room care. We also offer laboratory and imaging services.
This is a descriptive statement, not a FAQ entry. No discrete question/answer provided.
You should seek urgent care for:
Cold, cough and flu symptoms; Sinus infections; Lacerations, sprains, and fractures; Ear and eye infections; Burns, rashes, and skin infections; Sports and camp physicals.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Apple Maps: 1.9 out of 5 stars (on Yelp/Apple Maps platforms) (17-21 reviews documented across certain platforms)
- Urgent Care Finder: 4.6 out of 5 stars (on Urgent Care Finder) (8 total reviews)
Patients praise
- Many patients praise the staff for being professional, friendly, and knowledgeable
- Frequent mentions of efficient and prompt service with relatively short wait times
- Convenient location and easy parking availability in downtown Spokane
- Appreciation for the cleanliness and welcoming environment of the facility
- Helpful onsite services such as pharmacy access and thorough review of patient records
Common complaints
- Reports of feeling rushed during examinations or feeling that the clinic prioritizes moving patients through quickly over thorough treatment
- Challenges with communication regarding appointment processes, including confusion over whether appointments are required
- Instances of reported rude or dismissive customer service, particularly over the phone
- Occasional complaints about specific billing or administrative policies for paperwork completion
- Some patients were redirected to the emergency room for issues the clinic felt it could not address
"I went in feeling sick and I left still feeling sick with no diagnosis I think this clinic is more concerned on getting the patient out of the clinic and not treating the patients or making them feel better."
— Patient review documented on Apple Maps and Urgent Care Finder"Great experience with this urgent care. Came in from out of town for a long anticipated wilderness trip with a developing sinus infection. The staff was fast, listen to my symptoms and needs and took care of business."
— Patient review documented on Urgent Care FinderSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mary Sheridan, PA-C - MultiCare — Aug 5, 2025
- Veronica Navarro, FNP - MultiCare — Aug 5, 2025
- Nicolas Villa Guillen, MD - MultiCare — Aug 5, 2025
- Providers share guidance on seeking medical care as illness rates rise — Jan 24, 2026
- MultiCare opens new adult primary care clinic in Spokane, teaching up to 24 student doctors by 2030 — Mar 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Spokane
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CHAS Health is a Spokane-based nonprofit community health system offering comprehensive care at multiple locations, including medical, dental, behavioral health, and pharmacy services to patients of all ages, regardless of insurance. It operates 3 offices in the United States (headquartered at 611 N Iron Bridge Way, Spokane) and emphasizes walk-in and accessible care across its locations. For urgent or walk-in needs in Spokane, you can visit a CHAS Health clinic or contact 509-444-8200.
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