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Mercy Health Reach Services in Springfield, Ohio provides alcohol, drugs, and tobacco treatment for adults and adolescents. Services include outpatient treatment, medication assistance treatment, intensive outpatient programs, counseling, group therapy, smoking cessation programs, and support services such as transportation assistance and food bank access. The clinic offers same and next-day appointments with no referral required.

Clinic Type

Addiction and Substance Use Care

Address

Mercy Health Reach Services — Springfield, 30 W. McCreight Ave., Springfield, Ohio 45504

Phone

937-390-5338

Email

—

Opening Hours

Monday - Friday, 8 a.m. - 7 p.m.

Telehealth

Available

Emergency Care

Yes

Services Offered

  • Alcohol, drugs and tobacco treatment
  • Outpatient treatment
  • Smoking cessation program and tobacco outpatient treatment
  • Prevention and education presentations for adults and youth
  • Medication Assistance Treatment (MAT)
  • Telehealth
  • Intensive outpatient programs (IOP)
  • Case management/navigation services
  • Placement assistance for active clients
  • Residential programs
  • Clinical assessments
  • Individual sessions
  • Counseling (stress, anxiety, grief, relationships and more)
  • Group therapy (co-ed, men and women)
  • Domestic violence and anger management program
  • Vivitrol medication for recovery
  • Transportation assistance to REACH treatment
  • Free YMCA day passes
  • Food bank and food bag access
  • Assistance with medical coverage and connection to support services

Insurance & Payment

  • Mercy Health — REACH Services accept most major insurances, Medicare, Medicaid and no charge care if eligible

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: positive

  • Recovered.org: 3.85/5 (Recovered.org Trustscore) (Not explicitly stated)

Patients praise

  • High historical satisfaction rates reported (96% cited in 2018)
  • Provides accessible care with same and next-day appointments available
  • Comprehensive treatment options including therapy, medication-assisted treatment, and specialized programs for pregnant women

Common complaints

  • General hospital patient experience ratings for the associated health system are below national averages
  • Limited specific, recent user-generated complaints available online for this specific outpatient department

"This experience was good. There are good people here."

— Mercy Health internal survey cited in 2018 news report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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