Baystate Neurology - Springfield - Main Street
Neurology • Springfield, MA • Since 1873
About
Baystate Neurology is part of Baystate Health, a nonprofit, academic healthcare systembased in Springfield, MA. Baystate Health operates five hospitals (recently including Mercy Medical Center integration pending) with the flagship Baystate Medical Center as Western Massachusetts’ only Level I trauma center. The system includes Baystate Medical Practices (over 700 physicians across 40 locations) and Health New England HMO. In Springfield, Baystate Health provides comprehensive neurological services through its affiliated network as part of its multi-specialty care. For detailed neurology services in Springfield’s Main Street area, contact Baystate Health at 1-413-794-0000 or visit baystatehealth.org for the Neurology department locations and appointment options.
Clinic Type
Neurology
Address
3300 Main Street, Suite 3C, Springfield, MA 01107
Phone
Fax 413-794-7297
Medical.StaffOffice@baystatehealth.org
Opening Hours
3-7</br>4-7
Services Offered
Insurance & Payment
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Pay My Bill, multiple bill payment options, participate in most insurance programs in our area
Languages Spoken
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FAQs
What services are offered at Baystate Neurology Springfield Main Street?
Comprehensive neurological care for adults with disorders such as epilepsy, neuromuscular diseases, memory disorders, migraines, and movement disorders; includes neuromuscular, movement disorder, and Botox treatment services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Alina Bayer): 4.3/5 (9 reviews)
- Healthgrades (Dr. William House): 2.1/5 (21 reviews)
- Baystate Health (Dr. Robert Martin): 4.7/5 (103 ratings)
- US News (Baystate Medical Center Neurologists): 3/5 (16 reviews)
Patients praise
- Specific providers praised for being thorough, professional, and attentive listeners
- Some patients report positive and helpful experiences with the medical care received
- Comprehensive range of neurological services available
Common complaints
- Difficulty scheduling appointments and long wait times for new appointments
- Administrative issues including unresponsive communication, pharmacy refill delays, and issues with prescription processing
- Perceived rudeness, arrogance, or lack of empathy from certain providers
- Frustration regarding lack of thorough testing or diagnostic follow-through
"He the most rude & insensitive doctor I have ever encountered. I could tell he didn't believe my symptoms and ordered no tests."
— Healthgrades review of Dr. William House"Very thorough questioning about medical history prior to a very thorough exam. Took expansive notes. Explains everything in detail. Very friendly and easy to talk to."
— Healthgrades review of Dr. Alina Bayer"I have been left in so much pain a lot of times I can not walk 5 steps, I had to cancel a appointment due to no one to help me when I get their... they act like why don't you have your 95 year old parents help out."
— Birdeye review of Baystate Neurology - Springfield - Main StreetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Dr. Barbara Greco, MD, Nephrologist | Springfield, MA | WebMD — Mar 17, 2026
- Dr. Shaza Ben Khadra, MD - Pathologist in Springfield, MA — May 14, 2026
- Massachusetts Program seeking Division Chief of Pediatric Neurology in Springfield, Massachusetts | American Academy of Neurology — Jul 8, 2026
- Baystate Health expands services in Springfield and CT | WWLP — May 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More neurology clinics in Springfield
Pioneer Neurology and Sleep PC is a healthcare company based in Longmeadow, MA, with two offices in Massachusetts (Longmeadow and Springfield). They specialize in neurology and sleep disorders. Key details: - Services: Neurology and sleep disorder care - Locations: 785 Williams St, Longmeadow, MA 01106, and Springfield, MA - Contact: info@pnsgroup.us; phone numbers available (main lines listed) - Status: Active; part of the healthcare sector with a focus on neurology and sleep medicine - Website: pioneerneuroandsleep.com If you’re seeking neurologists or sleep disorder specialists in Springfield, MA, this clinic offers combined expertise in both areas and operates across two nearby offices.
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