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About

Baystate Health is a nonprofit, integrated healthcare system based in Springfield, MA, serving Western Massachusetts. Key points relevant to Baystate Women’s Health Ob/Gyn in Springfield: - Structure: Includes four acute-care hospitals (Baystate Medical Center is the flagship and Level I trauma center) and Baystate Medical Practices (700+ physicians across 40 locations). Health New England HMO serves parts of MA and neighboring states. - Location: Headquarters and primary operations in Springfield, MA (address listed as 280 Chestnut Street, Springfield, MA 01199). - Focus: Comprehensive medical services with a substantial obstetrics/gynecology presence under Baystate Women’s Health within the Baystate Medical Practices network. - Contact/Access: Main phone for Baystate Health at +1 (413) 794-0000; main campus and services are centered in Springfield, MA. If you’re specifically seeking Baystate Women’s Health Ob/Gyn services in Springfield, contact Baystate Health’s main line or visit Baystate Medical Center’s obstetrics/gynecology division for appointment details, providers, and locations within Springfield.

Clinic Type

Obstetrics & Gynecology

Address

3300 Main Street, Suite 4D, Springfield, MA 01107

Phone

413-794-7045

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Mon-Fri 8 am–5 pm; Tue 8 am–8 pm; Wed 8 am–8 pm; Thu 9 am–5 pm; Sat Closed; Sun Closed

Services Offered

  • Obstetrics & Gynecology
  • Midwifery
  • Pediatric Adolescent Gynecology
  • Family Planning

Insurance & Payment

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Pay My Bill, multiple bill payment options, participate in most insurance programs

Languages Spoken

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FAQs

To schedule an appointment, how can I reach the clinic?

To schedule an appointment, call 413-794-7045.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • doctors.at: 2.1 out of 5 stars (Not explicitly stated, aggregated from various reports)

Patients praise

  • Some providers (doctors and midwives) are described as excellent and caring
  • Some patients report positive experiences with specific medical staff and assistants

Common complaints

  • Difficulties scheduling appointments and long wait times
  • Poor communication and responsiveness from administrative staff
  • Issues with billing and refund processing
  • Inconsistent information regarding insurance coverage acceptance
  • Perceived lack of patient respect or care in certain interactions

"However, their billing department lack the skills and knowledge to do their job... They submitted the claim at least ten times, expecting a different response... It’s been three months since the charge, and no refund yet."

— Joseph Courtney on localitybiz.com

"Horrible office, switched my colposcopy 3 times after me having requested the day off work each time. Even scheduled it with someone other than my doctor. Go somewhere else! Anywhere else!"

— doctors.at review

"The providers are all excellent, so this [was] a very unfortunate event."

— T on localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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