Cancer Care at HSHS St. John's Hospital
Oncology • Springfield, IL
About
HSHS St. John’s Hospital Springfield is a regional medical center in Springfield, Illinois with more than 400 beds and a focus on combining modern technology with a caring mission. It hosts St. John’s Hospital School of Clinical Lab Science (a small, single-employee educational unit) and serves as a healthcare hub in central Illinois. For cancer care specifics, contact the hospital’s oncology services via their main line ((888) 477-4221) or visit hshs.org/st-johns for department details and cancer treatment options. Notable context: the institution is part of a larger health system (HSHS) with competing regional hospitals and a focus on advanced technology and patient-centered care.
Clinic Type
Oncology
Address
St. John’s Pavilion, next to HSHS St. John’s Hospital, Springfield, IL
Phone
217-525-5640
helpdesk@hshs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Leapfrog Group"}},{rating:{citations:,confidence:: C grade (Leapfrog Hospital Safety Grade, 2024)"},reviewCount:{citations:,confidence:
- Yelp"}},{rating:{citations:,confidence:: low-rated with specific complaints listed"},reviewCount:{citations:,confidence:
- Women's Choice Award"}},{rating:{citations:,confidence:: 83% outpatient recommendation rate"}},reviewCount:{citations:,confidence:
- Illinois Hospital Report Card"}}],sampleQuotes:[{quote:{citations:,confidence:: 68% inpatient recommendation rate"}},reviewCount:{citations:,confidence:
- HSHS St. John's Hospital Official Website"}},{quote:{citations:,confidence:: We use the latest technology to create comprehensive cancer treatment plans, but our patients say it is being treated like family that makes all the difference."},"source:{citations:,confidence:
- Wanderlog"}},{quote:{citations:,confidence:: HSHS St. John's Hospital has received mixed reviews from patients and their families. While some have praised the exceptional care provided by specific doctors... others have expressed dissatisfaction with aspects such as communication issues, lack of equipment... and instances of neglect or rudeness from staff members."},"source:{citations:,confidence:
- The State Journal-Register (Leapfrog Group report)"}}]},top_results:}: The five measures HSHS St. John’s underperformed in were harmful patient events following surgery, dangerous bed sores, patient falls, collapsed lungs after surgery and dangerous blood clots."},"source:{citations:,confidence:
Patients praise
- appreciation for specific individual doctors and nurses for compassionate, exceptional care
- some patients reported feeling treated like family by staff members
- recognized for quality in cancer care, including being listed in top percentile rankings for some metrics
Common complaints
- patient safety concerns regarding harmful events after surgery, falls, and pressure ulcers
- inconsistent staffing levels and nurse-to-patient ratios leading to delays in care
- communication difficulties between staff and patients/families
- instances of staff neglect or perceived rudeness
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- AI-Powered platform helps HSHS save lives by identifying hidden lung cancers – The Troy Times Tribune — Jan 1, 2026
- AI-Powered Platform Helps HSHS Save Lives By Identifying Hidden Lung Cancers | Effingham Radio — Dec 7, 2025
- AI-Powered Platform Helps HSHS Detect Hidden Lung Cancers Earlier - Staunton Star - Times — Dec 10, 2025
- AI-Powered Platform Helps HSHS Save Lives by Identifying Hidden Lung Cancers – Effingham County Chamber — Dec 5, 2025
- Cutting-Edge Clinical Trial Access - Illinois CancerCare — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More oncology clinics in Springfield
Springfield Clinic is a large, private multispecialty medical group based in Springfield, Illinois, established in 1939. It operates as a community-based health care provider with more than 650 physicians and advanced practitioners across 80+ specialties, supported by over 3,000 staff. The clinic emphasizes close patient-provider relationships, high-quality care, and access to innovative treatments and technologies typically found in major medical centers. Key services include primary and specialized care, patient portal access, medical records, and in-network insurance. Springfield Clinic serves central Illinois (20 counties) and operates 5 offices in the Springfield area. For cancer care, their diverse specialties suggest integrated oncology options within their multispecialty network. Contact: 217-528-7541 or 800-444-7541.
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