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About

Prairie Eye Center is an eye care provider based in Springfield, Illinois, offering ophthalmology services, eye and vision exams, eye surgery, contact lens exams, and frame selection. They operate three offices in the Springfield area (including 2020 W Iles Ave, Springfield, IL 62704) under private ownership. The practice has about 4 employees and reported annual revenue around $21.3 million. Contact numbers include several local lines, with main presence in the United States. Services focus on general eye care, ophthalmology, and LASIK-related services.

Clinic Type

Optometry

Address

Springfield, Illinois

Phone

+1-217-698-3030

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Available

Services Offered

  • Optometry
  • LASIK
  • Eye Exams
  • Eye Surgery
  • Contact Lens Exams
  • Glaucoma Care
  • Cataract Care
  • Macular Degeneration
  • Retina Care
  • Dry Eye
  • Ophthalmology
  • Frame Selection
  • Vision Financing
  • Insurance coordination
  • Emergency eye care

Team

  • Dr. Sandra Yeh — Optometrist/Physician

Insurance & Payment

Financing options, Credit/debit cards, Cash, Insurance, Payment options page referenced in extras

Financing: Vision financing options

Languages Spoken

Current Offers

New Patient Offer

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MyVision.org Aggregate: 2.7 out of 5 stars (65 reviews across web sources)
  • Birdeye Aggregate: 3.2 out of 5 stars (169 reviews)

Patients praise

  • Staff noted as friendly and knowledgeable in some experiences
  • Some physicians perceived as caring and informative
  • Positive feedback on specific, successful procedures like past cataract surgeries

Common complaints

  • Long wait times for appointments and during visits
  • Unresponsiveness to phone calls and voice messages
  • Incorrect prescriptions leading to vision issues or discomfort
  • Billing issues and confusion regarding insurance coverage
  • Surgery complications including reported vision problems
  • Perception of a high-volume, impersonal service environment

"I had gone thru the motions of eye chart exam, eye lid scan touch and dilation of both eyes with the drops during the first 90 minutes or so. Next thing, I was directed to sit in the waiting area for the next 45 minutes."

Birdeye user review

"My actual appointment and exam were fine. However, when my son and I went to check out and set up our appointment for next year, this awful, unprofessional..."

Yelp user review

"The staff is very friendly and knowledgeable. The doctor took time to explain the procedure and answered all my questions."

Prairie Eye Center website testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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