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About

Orthopedic Center of Illinois is a privately held medical practice serving central Illinois for over 50 years. Headquartered in Springfield, IL (1301 S. Koke Mill Rd), it is the region’s largest independent orthopedic group, offering advanced, minimally invasive surgical treatments. The center operates 5 offices across Illinois, maintains a blog and patient testimonials, and employs about 32 staff. Contact: info@orthocenterillinois.com; main phone: (217) 547-9100. Founded in 1972.

Clinic Type

Orthopedic Surgery

Address

1301 S. Koke Mill Road, Springfield, IL 62711, US

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 98% recommend (2,248 reviews)
  • Birdeye: 4.7 out of 5 stars (17 reviews (for specific physician profile))
  • Trustburn: 4.6 out of 5 stars (230 reviews)

Patients praise

  • Highly rated by a large majority on official social media platforms
  • Patients report successful surgeries and knowledgeable, helpful physical therapy staff
  • Appreciation for doctors who take the time to educate patients on their conditions

Common complaints

  • Long wait times and difficulty seeing doctors as scheduled
  • Dissatisfaction with surgical outcomes and follow-up care
  • Reports of rude, condescending, or dismissive staff and physician communication
  • Issues with billing, insurance acceptance, or lack of communication regarding results

"I've been to physical therapy four times for various issues and I've had a fantastic experience each time. The therapists are knowledgeable ..."

— Orthopedic Center of Illinois Testimonials page

"Dr Frank Bender and the ORTHOPEDIC CENTER of ILLINOIS on Koke Mill Road in Springfield, are nothing short of phenomenal!!"

— Trustburn review

"Hour and a half just to see a doctor, MAYBE. And I had an appointment. I won't be back"

— WebMD user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Springfield, IL·Orthopedic Surgery

Springfield Clinic is a private hospital and health care provider founded in 1939, headquartered in Springfield, Illinois, with 5 U.S. offices. It offers patient portal access, medical records, and in-network insurance. The organization employs about 849 people and provides orthopedic services among its specialties. For orthopedic walk-in care, contact the Springfield Clinic locations in Springfield, IL, or call main lines (217) 528-7541 or 800-444-7541 to confirm walk-in availability, hours, and whether an orthopedics walk-in clinic is offered at a specific site. Main addresses include 1025 S 6th St, Springfield, IL 62703, and 2901 Greenbriar Dr, Springfield, IL 62704.

VerifiedOnline bookingSince 1939
Springfield, IL·Orthopedic Surgery

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