Otolaryngology - Find a Physician or Specialist - Find a Doctor
Otolaryngology (ENT) • Springfield, IL
Clinic Type
Otolaryngology (ENT)
Address
—
Phone
8334641778
helpdesk@hshs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Dr. Robert Eppsteiner (Springfield, MA): 4.1 out of 5 stars (Vitals) (53 reviews (US News))
- Dr. Daniel Plosky (Springfield, MA): 4 out of 5 stars (US News) / 3.4 out of 5 stars (Healthgrades) (63 reviews (US News) / 12 reviews (Vitals))
- Dr. Jerry Schreibstein (Springfield, MA): 4.3 out of 5 stars (Vitals) (38 reviews (Vitals))
- Dr. Mark Van Ess (Springfield, MO): 4.8 out of 5 stars (Vitals) (N/A (Multiple reviews mentioned))
- Dr. Anthony Bentley (Springfield, MO): 4.5 out of 5 stars (Vitals) (N/A (Multiple reviews mentioned))
Patients praise
- Professionalism and medical expertise
- Effective treatments and positive surgical outcomes
- Clear explanations of medical conditions and procedures
- Compassionate and attentive bedside manner
- Thorough examination and diagnostic processes
Common complaints
- Long wait times for appointments and in-office visits
- Poor communication from office staff and providers
- Perceived arrogance or dismissiveness in bedside manner
- Frustration with administrative processes such as scheduling or follow-ups
"Rude, arrogant, and dismissive. Has no business working with sick people. Incompetency and a superiority complex is a dangerous thing."
— Dr. Robert Eppsteiner patient review (Vitals)"The diagnosis, procedure and care provided by Dr. Schreibstein and his staff was at the highest level of professional standards. Absolutely no complaints, no stress to the entire experience."
— Dr. Jerry Schreibstein patient review (Vitals)"When we finally saw Dr. Moore, she listened, took his symptoms seriously, and used her expertise as a laryngologist to find what others had not... I truly believe she saved his life."
— Dr. Cindy Moore patient review (Healthgrades)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Philip J. Abraham, MD - Pulmonologist in Springfield, IL — May 14, 2026
- Dr. Donghai V. Ho, MD - Ophthalmologist in Springfield, OH — May 14, 2026
- Lauren Boaz - Audiologist in Springfield, IL — May 14, 2026
- Dr. Erik Rasmussen joins North Oaks ENT & Allergy Clinic - Hammond — Jun 29, 2026
- Dr. Philip S. Perona, MD - Cardiologist in Springfield, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology (ent) clinics in Springfield
Springfield Clinic offers Otolaryngology (ENT) as part of its broad multispecialty medical care. With over 650 physicians across more than 80 specialties, the clinic provides ENT services close to home in central Illinois, leveraging state-of-the-art treatments and a patient-centered approach. They emphasize maintaining trusted patient-provider relationships, in-network insurance, patient portal access, and care delivered by a large team of clinicians across five Illinois offices, including their Springfield headquarters. If you’re seeking ENT expertise within a large, community-based clinic, Springfield Clinic is a primary option in the region.
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