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Sleep Medicine Services of Western Massachusetts is a medical practice offering comprehensive sleep care for adults, adolescents, and children over 3. The Springfield-based center collaborates with psychologists, dentists, pulmonologists, and ENT surgeons to diagnose and manage sleep problems, providing in-lab sleep studies, home sleep testing, and CPAP equipment. They operate two offices (Springfield and Northampton) and offer day services plus full-night sleep studies, with comfortable testing rooms. Founded in 2005 and headquartered at 3640 Main St, Springfield, MA. Contact: (413) 253-9767 or (413) 253-2767.

Clinic Type

Sleep Medicine

Address

3640 Main Street, Suite 208, Springfield, MA 01107; 3640 Main Street, Suite 100, Springfield, MA 01107; Northampton location: The Silk Mill – Blue Entrance, 267 Locust Street, Suite 101, Northampton, MA 01062

Phone

+1-413-253-2767

Email

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Opening Hours

Daytime clinical services; overnight in-lab sleep studies (night)

Services Offered

  • Clinical sleep services
  • Home sleep testing
  • Durable medical equipment services
  • In-lab sleep studies
  • CPAP education/set-ups
  • Respiratory therapist services

Technology & Equipment

  • In-lab sleep study equipment
  • Home sleep testing equipment
  • CPAP/BiPAP therapy equipment

Insurance & Payment

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Languages Spoken

  • English

Current Offers

Schedule an appointment

FAQs

What services are offered?

Clinical daytime services, home sleep testing, and in-lab sleep studies at night; CPAP education and setup; durable medical equipment services.

Where are the sleep centers located?

Springfield: Medical Arts and Conference Center (3640 Main Street, Suite 208) and Springfield: 3640 Main Street, Suite 100; Northampton: The Silk Mill, 267 Locust Street, Suite 101.

What sleep services are offered during the day?

Clinical services during the day and performs overnight in-lab sleep studies.

What sleep services are offered at night?

In-lab sleep studies are conducted at night.

Do you offer home sleep testing?

Yes, home sleep testing is available.

How can I contact for an appointment?

Contact us today to make an appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ThreeBestRated (Sleep Medicine Services): 4.6/5
  • WebMD (Practice Review): Not specified (1)
  • WebMD (Dr. Brian Smith): 3.5/5 (10)

Patients praise

  • Friendly and knowledgeable staff
  • Comfortable and relaxing testing environments
  • Courteous service interaction from personnel

Common complaints

  • Difficulties with phone communications and voice systems
  • Strict office policies regarding missed appointments
  • Mixed experiences with administrative responsiveness and follow-up times

"Everyone's nice, BUT, you can't get ahold of anyone via phone. Their voice system is terrible."

— WebMD Patient Review

"Friendly warm kind staff and comfy room. Michael is a gem. Professional, knowledgeable and great communicator."

— ThreeBestRated User Review

"This is a doctor who cares more about office bullshit and his rules than patient care."

— Nextdoor User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Baystate Health is a nonprofit, integrated healthcare system based in Springfield, MA, serving Western Massachusetts. Key points for the query "Baystate Sleep Medicine - Springfield": - Organization: Nonprofit health system with four acute-care hospitals and a multispecialty group (Baystate Medical Practices) plus HMO (Health New England). - Focus: Broad medical services across Western Massachusetts; Baystate Medical Center is the flagship and Western Massachusetts’ only Level I trauma center. - Size and scope: About 3,000 employees; over 1,000 licensed beds across the system; extensive clinical network and community health programs. - Recent developments: 2025 demolition of Baystate Mary Lane Hospital (Ware) and 2026 agreement to integrate Mercy Medical Center as Baystate Mercy Hospital (pending regulatory approval), potentially expanding to five hospitals. - Location relevance: Headquartered at 280 Chestnut Street, Springfield, MA, with operations centered in Springfield and surrounding Western Massachusetts. If you’re seeking Sleep Medicine specifically in Springfield under Baystate Health, you may want to: - Check Baystate Health’s official site or Baystate Medical Practices for Sleep Medicine clinics or sleep centers in Springfield. - Look for Baystate Sleep Medicine or Baystate Health sleep medicine in physician directories or contact Baystate Health at +1 (413) 794-0000 for referrals and locations.

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