Live
Read more

About

Northwestern Medical Center is a nonprofit hospital in St. Albans, Vermont. Established in 1883, it serves as a private, nonprofit healthcare provider with multiple offices (headquartered at 133 Fairfield Street, St. Albans, VT 05478). The center operates in the hospitals and health care industry, employing about 232 staff and generating annual revenue in the $25–50 million range. For general information or to reach patient services, contact the center via pfscustomerservice@nmcinc.org or main phone numbers listed on their site. Homepage: northwesternmedicalcenter.org.

Clinic Type

Family Medicine

Address

133 Fairfield Street, St. Albans, VT 05478, US

Phone

802-524-8911 x2

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemedicine

Emergency Care

Emergency Department

Services Offered

  • family medicine clinic
  • family birth center? (from links)
  • telemedicine
  • pediatric developmental clinic
  • diagnostic imaging
  • surgical services
  • cancer care
  • cardiology
  • ear-nose-throat
  • emergency department
  • endocrinology
  • laboratory
  • ophthalmology
  • inpatient care
  • palliative care
  • pulmonology
  • sleep center
  • urgent care
  • urology
  • physical therapy/rehabilitation
  • orthopaedics
  • therapeutic services
  • price transparency
  • language support services
  • patient and family advisory council
  • population health

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Top 100 rural and community hospital
  • Hospital Strength INDEX® recognition by iVantage Health Analytics

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 87% recommendation rate (449 (referenced in Medicare survey data))
  • Healthgrades: 66% patient experience rating

Patients praise

  • high percentage of patients willing to recommend the facility to others
  • generally positive feedback regarding nursing and surgeon care
  • many patients report satisfaction with cleanliness and comfort of the facility
  • facility is proactive about tracking and investigating patient complaints through a formal process

Common complaints

  • reports of long wait times in the emergency department
  • concerns regarding staff communication, particularly with patients in mental health or withdrawal crises
  • isolated complaints about perceived lack of empathy or professionalism from some staff members
  • past historical investigations regarding patient safety protocols for psychiatric patients

"Had a major surgery last week. nursing care, especially LNA care was exceptional and so caring even though they were packed and understaffed."

Yelp

"The night shift staff here is openly judgmental. I arrived in alcohol withdrawal and severe mental distress, calmly asking for help, and was treated with the kind of contempt you’d expect from someone who should not be in medicine at all."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in St. Albans

St. Albans, VT·Family Medicine

Primary Care Health Partners (PCHP) is a network of independent primary care practices offering pediatric care, family medicine, and internal medicine with 15 offices across Vermont and upstate New York. Key details relevant to St. Albans, VT (St. Albans area) include: - Headquarters: Williston, Vermont; operations across Vermont including multiple office locations. - Services: Family medicine, internal medicine, pediatric care; primary and urgent care services. - Contact/access: Main phone numbers listed; primary care services delivered through a network of clinics. - Notable offices in Vermont: several locations in surrounding towns (e.g., Milton, Burlington, Enosburg Falls, Bennington, Brattleboro), indicating regional coverage near St. Albans. - Website: pchpmd.com for patient resources, provider information, and location details. - Employment/leadership: CFO Wendy L. and COO Matthew Whitcomb listed; single open position for a Family Nurse Practitioner. If you’re seeking a PCHP clinic specifically in St. Albans, VT, it may be best to visit their website or contact their main line to confirm if there is a St. Albans location or to obtain the closest nearby office.

VerifiedOnline booking
St. Albans, VT·Family Medicine

NOTCH (Northern Tier Center for Health) provides primary care and related health services across four Vermont offices, including St. Albans. Their St. Albans location (48 Lower Newton Street, St. Albans, VT 05478) is part of NOTCH’s network that offers family medicine, internal medicine, behavioral health, dentistry, pharmacy, and lab services. NOTCH is a not-for-profit community-based health system focused on long-term, quality care for underserved populations in Franklin and Grand Isle counties, with a team-oriented approach and multi-generational patient relationships.

VerifiedOnline bookingEmergency care

See all family medicine clinics in St. Albans

Comparing your options?

See other family medicine clinics in St. Albans, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics