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About

Northwestern Medical Center is a nonprofit hospital in St. Albans, Vermont. Established in 1883, it serves as a private, nonprofit healthcare provider with multiple offices (headquartered at 133 Fairfield Street, St. Albans, VT 05478). The center operates in the hospitals and health care industry, employing about 232 staff and generating annual revenue in the $25–50 million range. For general information or to reach patient services, contact the center via pfscustomerservice@nmcinc.org or main phone numbers listed on their site. Homepage: northwesternmedicalcenter.org.

Clinic Type

OB-GYN

Address

133 Fairfield Street, St. Albans, VT 05478, US

Phone

802-524-8911 x2

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric Developmental Clinic
  • General Services
  • Orthopedics
  • Surgical Services
  • Cancer Care
  • Cardiology
  • Diagnostic Imaging
  • Ear Nose Throat
  • Emergency Department
  • Endocrinology
  • Family Birth Center
  • Laboratory
  • Ophthalmology
  • Inpatient Care
  • Palliative Care
  • Pulmonology
  • Sleep Center
  • Telemedicine
  • Urgent Care
  • Urology
  • Physical Therapy & Rehabilitation
  • Orthopaedics
  • Therapeutic Services
  • Price Transparency
  • Language Support Services
  • Hospital Complaint Process

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Top 100 Rural and Community Hospital (iVantage Health Analytics Hospital Strength INDEX)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report: 87% recommend rate (US News) (Not explicitly provided as a count)
  • MedicalRecords.com: 2.8/5 (8 reviews)
  • Vivian Health: 4.6/5 (12 reviews (primarily staff/nurse perspectives))

Patients praise

  • Staff are frequently described as kind, professional, and knowledgeable by many patients
  • High percentage (87%) of patients willing to recommend the hospital to others
  • Some patients report short wait times and efficient in-and-out experiences for routine care
  • Nursing care is occasionally highlighted as exceptional despite potential staffing challenges

Common complaints

  • Reports of judgmental or dismissive staff, particularly in the Emergency Department
  • Complaints regarding cleanliness of facilities and sanitation in patient rooms
  • Issues with continuity of care and communication between rotating medical staff
  • Concerns about high costs for certain services like physical therapy
  • Perceptions of neglectful care and lack of responsiveness to patient requests

"The night shift staff here is openly judgmental... The night ER doctor, in particular, was shockingly cruel, condescending, dismissive..."

LocalityBiz user review

"Had a major surgery last week. nursing care, especially LNA care was exceptional and so caring even though they were packed and understaffed."

Yelp user review

"There is a lack of continuity of care by the doctors as they rotate out... housekeeping never came in from Thursday to Sunday."

MedicalRecords.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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St. Albans, VT·OB-GYN

Champlain Gynecology of Vermont appears to be part of Champlain Obstetrics and Gynecology, based in Essex Junction, VT, with a Vermont presence and three US offices. The page highlights: - Provider profile: board-certified Ob-Gyn physicians with over 25–50 years of combined experience; clinicians serve as instructors at the University of Vermont College of Medicine. - Services: obstetrics, gynecology, prenatal/maternity care, routine well-woman exams, gynecologic care (surgical and non-surgical), fertility, and comprehensive women’s health. - Practice details: privately held medical practice with ~5 employees; headquartered in Essex Junction, VT; operates in the United States (VT) and has some presence linked to Jamaica. - Contact/locations: three offices listed in Vermont (Essex Junction area) with street address at 55 Main St Ste 3, Essex Junction, VT 05452. If you’re specifically seeking Champlain Gynecology of Vermont in St. Albans, this summary indicates the organization is based in Essex Junction and may have broader Vermont coverage, but no St. Albans address is listed on the provided page. For St. Albans, consider contacting their Essex Junction offices or checking for additional Vermont locations on their site or via their listed phone numbers.

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