St. Johnsbury Community Health Center - NCHC
Family Medicine • St. Johnsbury, VT • Since 1976
About
St. Johnsbury Community Health Center is part of Northern Counties Health Care (NCHC) in Vermont. NCHC is a nonprofit healthcare system founded in 1976, headquartered in St. Johnsbury, with 13 offices in the Northeast Kingdom. The St. Johnsbury location provides primary care services within NCHC’s network that includes dental, home health/hospice, behavioral health, pharmacy, and community health programs. NCHC’s centers are NCQA-recognized patient-centered medical homes and the organization emphasizes affordable, high-quality care for all ages. Contact: info@nchcvt.org | (802) 748-4540 / (802) 748-9405.
Clinic Type
Family Medicine
Address
185 Sherman Drive, St. Johnsbury, VT 05819
Phone
(802) 748-5041
info@nchcvt.org
Opening Hours
Monday through Friday: 7:30 a.m. – 5:00 p.m.
Telehealth
https://www.nchcvt.org/telehealth/
Emergency Care
If you are experiencing an emergency, please call 911.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday: 7:30a.m. – 5:00p.m.
How do I contact the clinic after hours or for emergencies?
If you require immediate medical assistance after hours, visit Northern Express Care or call 866.296.8450 to leave a message for the doctor on call. In an emergency, call 911.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (St. Johnsbury Community Health Center): 2.9 / 5 (17 reviews)
- Birdeye (Northern Counties Health Care): 2.7 / 5 (7 reviews)
- Birdeye (Northern Express Care - St. Johnsbury): 3.4 / 5 (29 reviews)
Patients praise
- High praise for specific medical providers and clinical staff
- Positive experiences with front desk staff at certain locations
- Appreciation for thorough and attentive care when received
Common complaints
- Difficulty and perceived rudeness regarding phone and scheduling staff
- Perceived lack of care, responsiveness, or concern from some providers
- Organization and administrative issues, including appointment cancellations
"The phones and scheduling people are sub par and feel like you are annoying them at all times."
— Birdeye/LocalityBiz user review"My medical issue was ignored as well as approving a same day visit for a very bad ear infection because a nurse assumed I was lying."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Counties Health Care Announces 2026 Future Health ...
- Heidi Gingue Honored for Emerging Leadership in Health Care
- Northern Counties Health Care Partners with NVRH to Expand Pharmacy Access - NCHC: Northern Counties Health Care — Feb 20, 2026
- Northern Counties Health Care Expands Dental Services with New Equipment - NCHC: Northern Counties Health Care — Jan 5, 2026
- Northern Counties Health Care Marks 50 Years of Service
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in St. Johnsbury
Northeastern Vermont Regional Hospital (NVRH) in St. Johnsbury, VT is a nonprofit, acute care and critical access hospital founded in 1972. It serves Vermont’s Northeast Kingdom with primary and preventive care, surgical and specialty services, inpatient/outpatient care, and 24-hour emergency services. NVRH is Baby-Friendly and operates 75 beds. The hospital offers ambulatory services, telehealth, and various medical specialties and is headquartered at 1315 Hospital Drive, St. Johnsbury, VT 05819. Contact: info@nvrh.org; 802-748-8141.
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