St. Johnsbury Community Health Center - NCHC
Internal Medicine • St. Johnsbury, VT • Since 1976 • 7 Primary Care sites and 3 Dental Care sites (FTCA Deemed Facilities) locations
About
St. Johnsbury Community Health Center is part of Northern Counties Health Care (NCHC) in Vermont. NCHC is a nonprofit healthcare system founded in 1976, headquartered in St. Johnsbury, with 13 offices in the Northeast Kingdom. The St. Johnsbury location provides primary care services within NCHC’s network that includes dental, home health/hospice, behavioral health, pharmacy, and community health programs. NCHC’s centers are NCQA-recognized patient-centered medical homes and the organization emphasizes affordable, high-quality care for all ages. Contact: info@nchcvt.org | (802) 748-4540 / (802) 748-9405.
Clinic Type
Internal Medicine
Address
185 Sherman Drive, St. Johnsbury, VT 05819
Phone
(802) 748-5041
info@nchcvt.org
Opening Hours
Monday through Friday: 7:30 a.m. – 5:00 p.m.
Telehealth
https://www.nchcvt.org/telehealth/
Emergency Care
If you require immediate medical assistance after hours, visit Northern Express Care or call 866.296.8450 to leave a message for the doctor on call. In an emergency, call 911.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday: 7:30a.m. – 5:00p.m.
How can I reach the clinic after hours for medical assistance?
Visit Northern Express Care or call 866.296.8450 to leave a message for the doctor on call.
What should I do in case of an emergency?
Call 911.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 2.9 out of 5 stars (17 reviews)
- Birdeye (aggregating Google reviews): 2.7 out of 5 stars (7 reviews)
- Birdeye (aggregating Google reviews): 3.4 out of 5 stars (29 reviews (for associated Northern Express Care))
- Centers for Medicare & Medicaid Services (CMS): 5-star rating (CMS)
Patients praise
- Some patients report fantastic, attentive care from specific providers
- Recognition as a Patient-Centered Medical Home (PCMH) and Age-Friendly Health System
- Positive experiences with some front desk staff, despite complaints about others
- High patient experience ratings reported by Centers for Medicare & Medicaid Services (CMS)
Common complaints
- Perceived poor communication or rudeness from administrative and phone/scheduling staff
- Difficulty with appointment scheduling and frequent cancellations
- Instances of patients feeling unheard or dismissed by medical providers
"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— Review on LocalityBiz/Birdeye"The front desk staff are fabulous but Addie is miserable. I have never been treated this poorly anywhere before... This was more of an interrogation than a medical check up."
— Review on LocalityBiz/Birdeye"My medical issue was ignored as well as approving a same day visit for a very bad ear infection because a nurse assumed I was lying."
— Review on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Counties Health Care Announces 2026 Future Health ...
- Heidi Gingue Honored for Emerging Leadership in Health Care
- Northern Counties Health Care Partners with NVRH to Expand Pharmacy Access - NCHC: Northern Counties Health Care — Feb 20, 2026
- Northern Counties Health Care Expands Dental Services with New Equipment - NCHC: Northern Counties Health Care — Jan 5, 2026
- Northern Counties Health Care Marks 50 Years of Service
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in St. Johnsbury
Kingdom Internal Medicine at Northeastern Vermont Regional Hospital (NVRH) in St. Johnsbury, VT is a nonprofit, acute-care community hospital serving the Northeast Kingdom. Key details: - Location: 1315 Hospital Drive, St. Johnsbury, VT 05819 (HQ) - Type: Nonprofit, private ownership; Community hospital with 75 beds - Services: Primary and preventive care, internal medicine, inpatient/outpatient care, 24/7 emergency department, surgical and specialty services; emphasis on high-quality, cost-effective care - History: Opened in 1972 (merger of St. Johnsbury Hospital and Brightlook Hospital) - Designations: Baby Friendly hospital (UN-backed initiative) - Contact: info@nvrh.org; Phone: 802-748-8141 - Additional context: Part of Northeastern Vermont Regional Hospital, which operates three offices in Vermont; focus on telehealth and broader healthcare services in the Northeast Kingdom If you’re seeking internal medicine care specifically, Kingdom Internal Medicine at NVRH provides primary care and internal medicine services within the St. Johnsbury campus, backed by NVRH’s acute and emergency care resources.
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