St. Johnsbury Community Health Center - NCHC
Psychiatric Care • St. Johnsbury, VT • Since 1976
About
St. Johnsbury Community Health Center is part of Northern Counties Health Care (NCHC) in Vermont. NCHC is a nonprofit healthcare system founded in 1976, headquartered in St. Johnsbury, with 13 offices in the Northeast Kingdom. The St. Johnsbury location provides primary care services within NCHC’s network that includes dental, home health/hospice, behavioral health, pharmacy, and community health programs. NCHC’s centers are NCQA-recognized patient-centered medical homes and the organization emphasizes affordable, high-quality care for all ages. Contact: info@nchcvt.org | (802) 748-4540 / (802) 748-9405.
Clinic Type
Psychiatric Care
Address
185 Sherman Drive, St. Johnsbury, VT 05819
Phone
(802) 748-5041
info@nchcvt.org
Opening Hours
Monday through Friday: 7:30a.m. – 5:00p.m
Telehealth
Available
Emergency Care
Emergency after hours: call 911 or visit Northern Express Care; after-hours doctor on call via 866.296.8450
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday: 7:30 a.m. – 5:00 p.m.
How can I contact the practice manager?
Practice Manager: Nicole Haff, RN (802) 748-5041 x 1217
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 2.9 out of 5 stars (17 reviews)
Patients praise
- Some providers described as fantastic and high-quality care providers
- Recognition as a Patient-Centered Medical Home and Age-Friendly Health System
- Appreciation for specific, caring front desk staff in contrast to other administrative issues
Common complaints
- Dissatisfaction with administrative staff, including front desk and phone scheduling, often described as unhelpful or uncaring
- Reports of feeling ignored or like a burden during interactions
- Concerns regarding organizational competence and perceived staff behavior during medical visits
"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz User Review"Unsatisfied with the 'care' here. Do they care? I feel like I'm bothering them every time I visit or call."
— Birdeye User Review"The front desk staff are fabulous but Addie is miserable. I have never been treated this poorly anywhere before. This was more of an interrogation than a medical check up."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Counties Health Care Announces 2026 Future Health ...
- Heidi Gingue Honored for Emerging Leadership in Health Care
- Northern Counties Health Care Partners with NVRH to Expand Pharmacy Access - NCHC: Northern Counties Health Care — Feb 20, 2026
- Northern Counties Health Care Expands Dental Services with New Equipment - NCHC: Northern Counties Health Care — Jan 5, 2026
- Northern Counties Health Care Marks 50 Years of Service
Information sourced from the clinic's website as of July 11, 2026.
More psychiatric care clinics in St. Johnsbury
Northeastern Vermont Regional Hospital (NVRH) in St. Johnsbury, VT is a nonprofit, acute-care community hospital and designated Baby Friendly facility. Founded in 1972 (merger of St. Johnsbury Hospital and Brightlook Hospital), it serves Vermont’s Northeast Kingdom with primary/preventive care, surgical and specialty services, inpatient/outpatient care, and 24-hour emergency services. NVRH operates as a critical access hospital with about 124 employees and roughly $10 million in annual revenue. The hospital offers psychiatric and mental health services as part of its broad health care offerings, supported by telehealth and other ambulatory services across its locations in St. Johnsbury.
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