Northern Express Care - St. Johnsbury - NCHC
Urgent Care • St. Johnsbury, VT • Since 1976
About
Summary: Northern Counties Health Care (NCHC) is a nonprofit health system based in Saint Johnsbury, Vermont, serving the Northeast Kingdom with a full spectrum of care. It operates six community health centers (including walk-in primary care and multiple dental centers) plus a Medicare-certified home care and hospice division. NCHC is NCQA-recognized as patient-centered medical homes and has 13 offices across Vermont. Founded in 1976, it employs about 66 staff, with annual revenue around $30.9 million. Services span primary care, behavioral health, dental care, home care, hospice, long-term care, maternal and child health, private duty, pharmacy, and community health programs. The St. Johnsbury location serves as HQ and is part of a broader network in the region. Notes relevant to the user query “Northern Express Care - St. Johnsbury - NCHC St. Johnsbury”: - NCHC St. Johnsbury (HQ) is the central hub for the organization’s integrated care model in St. Johnsbury, VT. - The network emphasizes convenient access points (walk-in primary care, dental centers) and coordinated services through the Community Health Team. - If you’re seeking Northern Express Care in St. Johnsbury specifically, contact NCHC St. Johnsbury at the main NCHC numbers or visit nchcvt.org for locations, hours, and behavioral health integration details.
Clinic Type
Urgent Care
Address
457 Railroad Street, St. Johnsbury, VT 05819
Phone
(802) 633-6351
info@nchcvt.org
Opening Hours
Monday – Friday: 9:00 a.m. – 7:30 p.m.; Saturday: 9:00 a.m. – 3:00 p.m.
Telehealth
https://www.nchcvt.org/telehealth/
Emergency Care
Call 911 for emergencies
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Northern Express Care – St. Johnsbury?
Monday – Friday: 9:00a.m. – 7:30p.m., Saturday: 9:00a.m. – 3:00p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.4/5 (29)
- Expected Healthcare / Aging in Place New England: 3.6/5 (25)
Patients praise
- Appreciation for friendly, attentive, and thorough care from providers/doctors
- Convenience of walk-in services and extended hours
- Some patients report excellent and organized care experiences
Common complaints
- Negative feedback regarding front desk staff and communication/scheduling efficiency
- Occasional complaints about nursing competency or perceived lack of care/professionalism
- Some patients feel they are treated as a "bother" or find the administrative staff unhelpful
"very friendly, attentive, thorough, organized. i wish every clinic was like this!"
— Birdeye (Patient Review)"Be honest they have always treated me kinda disrespectfully at the front desk at least the male that works up there has the doctors always been kind to me... Knowledge wise I wouldn't advise it for a..."
— Birdeye (Patient Review)"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northeast Vermont Regional Hospital announces job cuts — Aug 1, 2025
- Northern Counties Health Care Partners with NVRH to Expand Pharmacy Access - NCHC: Northern Counties Health Care — Feb 20, 2026
- Northern Counties Health Care Expands Dental Services with New Equipment - NCHC: Northern Counties Health Care — Jan 5, 2026
- St. Johnsbury hospital consolidates services | Vermont Public — Aug 4, 2025
- Northeastern Vermont Regional Hospital to close one office, cut costs — Aug 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in St. Johnsbury
Summary: Northern Vermont Regional Hospital (NVRH) is a nonprofit, acute care and critical access hospital system based in St. Johnsbury, Vermont, with 75 beds and 24/7 emergency services. The organization operates in Vermont’s Northeast Kingdom and includes a Northern Express Care facility, which provides quick, walk-in care. The hospital was founded in 1972 and is designated as Baby Friendly. Main contact: info@nvrh.org, 802-748-8141. Primary location for the Lyndonville/Northern Express Care context appears to be NVRH’s Lyndonville/EM-focused Express Care offerings, all under the NVRH umbrella, headquartered in St. Johnsbury, VT.
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