Staten Island Richmond Avenue - Quest Diagnostics
Laboratory Services • Staten Island, NY • Since 1967
About
Quest Diagnostics is a public medical and diagnostic laboratory company (NYSE: DGX) founded in 1967 and headquartered in Secaucus, NJ. It operates globally (42 countries) with about 14,319 employees and annual revenue around $11B. If you’re looking for a Quest Diagnostics location on Staten Island (specifically Richmond Avenue), the provided data lists three U.S. offices all in Secaucus, NJ, not in Staten Island. For Staten Island, you may need to search locally for a nearby Quest Diagnostics patient service center or collection site, as no Staten Island address is shown in the available highlights. For contact or services, you can reach Quest Diagnostics at wellness@questdiagnostics.com or +1-866-697-8378.
Clinic Type
Laboratory Services
Address
3733 Richmond Ave, Staten Island, NY 10312
Phone
718-967-6433
Lifetimelabs@questdiagnostics.com
Opening Hours
7:00 am-5:00 pm (varies by location; referenced hours include 7:00 am-5:00 pm and 7:00 am-4:00 pm; some days closed)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Hours
Tuesday: 7:00 am-5:00 pm; Wednesday: 7:00 am-5:00 pm; Thursday: 7:00 am-5:00 pm; Friday: 7:00 am-5:00 pm; Saturday: 7:00 am-5:00 pm; Sunday: 7:00 am-4:00 pm; Closed on some days.
What services are offered?
Clinical testing services through a national network of laboratories; patient locations.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- unilocal.net: 3.3/5 (3 reviews)
- Yelp (as of July 2026): Varied (mixed feedback) (23 reviews)
Patients praise
- Fast and efficient service for some patients
- Professional, kind, and skilled phlebotomists
- Good experience for patients with anxiety
- Easy to use online appointment scheduling (once accessed)
- Convenient location
Common complaints
- Long wait times
- Unprofessional staff behavior (rude, cursing)
- Issues with blood draw technique causing pain or discomfort
- Poor facility conditions (cleanliness, overcrowding, ventilation)
- Difficulties with appointment scheduling/phone responsiveness
"Always a good experience! The phlebotomist is excellent! Very courteous, gentle and pleasant!"
— Loc8NearMe review (March 2026)"Extremely rude and unprofessional staff treated my kids and wife terrible for no reason. It’s like they picked people off the street to run this place..."
— LocalityBiz review"The girl who took my blood seemed super inexperienced. She couldn’t get my vein and wiggled the needle 4 times before she gave up and tried the next arm."
— Unilocal reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Affordable, Same Day Lab Test in Staten Island, NY | Request A Test — Nov 14, 2025
- Same Day, Confidential STI Testing Staten Island, NY | Request A Test — Nov 8, 2025
- 2656 Hylan Blvd - Staten Island, NY | Quest — May 20, 2026
- PATIENT SERVICE CENTER - Updated July 2026 - Yelp — Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
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