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Clinic Type

Otolaryngology

Address

Richmond Road, Staten Island, NY

Phone

+18006374624

Email

access@mountsinai.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Stella Agrapidis, AuD — Audiologist
  • Bart Castellano — General Otolaryngologist
  • Satish Govindaraj, MD — Chief of Rhinology and Skull Base Surgery
  • Mohemmed Nazir Khan, MD — Head and neck surgeon
  • Fred Lin, MD — Chief of Sleep Surgery
  • Aldo Londino, MD — Pediatric Otolaryngologist
  • Zachary Schwam, MD — Neurotologist

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 4/5 (86 reviews)
  • RateMDs: 3.8/5 (16 reviews)
  • WebMD: 4.5/5 (16 ratings)
  • Vitals: 4.5/5 (13 ratings)

Patients praise

  • praise for surgical expertise and successful treatment outcomes
  • some patients describe doctors as polite, caring, and knowledgeable
  • comments regarding professional and friendly office staff in some experiences

Common complaints

  • reports of rude, condescending, or arrogant behavior by some doctors
  • patient complaints regarding rude or unprofessional office and reception staff
  • some patients expressed dissatisfaction with lack of diagnosis or perceived lack of help

"The 2 woman working the front reception were terrible, nasty and rude."

RateMDs

"Dr. Miceli was very good and very nice. ... His staff is very polite and friendly too."

RateMDs

"Dr Miceli was great. His receptionists are terrible, rude and nasty. I wont be returning."

Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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