Physical Therapy in Staunton, VA - Ivy Rehab

Do you accept prescriptions?

See us with or without a prescription

Appointments | How do I schedule an appointment?

To request an appointment, call the office or you can request an appointment online by clicking here.

Billing | Can I pay my bill online?

Yes! Pay your bill online by clicking here.

Billing | How can I request medical records?

If you are a patient, access your medical records using your Patient Portal. Medical requestors, use the Record Request Portal.

Billing | I received a bill and have questions. Who do I call?

Please call the phone number listed on your statement with any billing questions.

Billing | What is an Explanation of Benefits (EOB)?

An EOB is a statement from your insurance carrier about charges submitted and how they were processed; it is not a bill.

General | For your first appointment, what should you plan?

Plan to arrive 10-15 minutes before your scheduled time; bring insurance card(s), State ID, a list of medications, and any referral or prescription if ordered by doctor.

Insurance | Do you accept Workers Compensation?

Yes. We treat patients with work-related injuries and can assist with contacting your workers compensation carrier to ensure claim is open and billable.

Insurance | Why do I have to pay a copay every visit?

A copay is a set amount paid at each visit as part of insurance requirements.