Spine care specialists and treatment | UW Health
Orthopedics / spine surgery • Stevens Point, WI
Clinic Type
Orthopedics / spine surgery
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (UW Health): A+ (BBB) (11 total complaints in last 3 years (BBB))
- Comparably (UW Health): 2.7/5 (Customer Service) (13 total reviews)
- Trustpilot (UW Health): 2.5-2.8/5 (Poor) (4 reviews)
Patients praise
- Professional and expert care from individual surgeons like Dr. Potocki and Dr. Williams
- Thorough explanations of treatment options and conservative approaches
- Friendly and efficient support staff at specific local clinics like Stevens Point Orthopedics
- Successful surgical outcomes reported by many patients
Common complaints
- Billing, coding, and insurance estimate disputes
- Communication issues with front desk and administrative staff
- Difficulty scheduling appointments or obtaining timely referrals
- Perceived lack of compassion or follow-up from some providers
"Dr. Potocki is wonderful! He listens and explains everything. He is very kind and understanding."
— Rater8 (Dr. Jason Potocki)"The neurology department routinely ignores requests to schedule appointments for urgent referrals."
— Better Business Bureau (UW Health)"I requested an estimate from UW Health... When I received the bill... it was for more than double the estimate."
— Better Business Bureau (UW Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Expert Back & Neck Pain Specialists in Stevens Point, WI — Jan 30, 2026
- Stevens Point Location - Neuroscience Group — Jul 29, 2025
- Press Release — Premier Spine | Expert Back & Neck Pain Specialists in Stevens Point, WI — Oct 22, 2025
- Shayla McLain, DPT - Physical Therapy - Aspirus Medical Group Provider — Oct 15, 2025
- 262 Providers in Stevens Point, Wisconsin — Nov 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics / spine surgery clinics in Stevens Point
Stevens Point Orthopedics is a private, physician-led orthopedic and sports medicine practice based in Stevens Point, Wisconsin (founded 1968). With two offices in central Wisconsin, the clinic offers world-class orthopedic care from a team of orthopedic surgeons, physician assistants, and physical therapists in a patient-centered, caring environment. They emphasize efficient, state-of-the-art care for residents of Stevens Point, Plover, Marshfield, Mosinee, Amherst, and Waupaca. Contact: info@stevenspointortho.com; phone: (715) 344-4494 / (715) 344-0701. Website: stevenspointortho.com.
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