Austen Riggs Center | Residential Psychiatric Treatment in ...
Behavioral Health Services • Stockbridge, MA • Since 1919
About
Austen Riggs Center is a nonprofit residential psychiatric treatment facility in Stockbridge, Massachusetts. Key details: - Founded: 1919 (originally Stockbridge Institute; renamed Austen Fox Riggs Foundation) - Location: Stockbridge, Berkshire County, MA (HQ: 25 Main Street) - Type: Nonprofit, private hospital with 74 beds - Focus: Intensive psychotherapy within a therapeutic community; residential treatment - Standards: Accredited by The Joint Commission - Affiliations: Cambridge Health Alliance, Yale Child Study Center, Yale University School of Medicine - Staff & finance: Approximately 82 employees; about $7 million annual revenue - Contacts: Website austenriggs.org; Email info@austenriggs.net; Phone 800-517-4447 or 413-298-4020 Additional context: The center operates as a long-established mental health care provider with a history dating back to 1913, and has presence related to international outreach in Mexico and Israel.
Clinic Type
Behavioral Health Services
Address
25 Main Street, PO Box 962 Stockbridge, MA 01262
Phone
+18005174447
info@austenriggs.net
Opening Hours
Mon-Sun by appointment or information sessions only (not explicitly listed).
Website
Telehealth
Available (online information sessions mentioned; no explicit telehealth for treatment provided in text)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is Austen Riggs Center?
An open, voluntary residential psychiatric treatment program in Stockbridge, MA, for adults with complex psychiatric difficulties.
What does the six-week residential evaluation and treatment program include?
Intensive psychodynamic psychotherapy, therapeutic community life, family work, psychological testing, psychiatric assessment, and medication review to understand the whole person—not just the diagnosis.
How can I learn more and join an information session?
Join an upcoming online information session offered on multiple dates throughout the year; sessions run 5:00-5:50 p.m. Eastern.
Is a first call a commitment?
No. You can call to describe the situation, ask questions about model, cost of treatment and financial assistance, admission process, or whether this setting may be useful now.
What should I know about costs and admission?
There is information available about cost of treatment and financial assistance, admission process, and whether residential treatment is appropriate.
What about accreditation and licensing?
The center is accredited by the Joint Commission and licensed by the Massachusetts DMH; also Joint Accreditation for Interprofessional Continuing Education.
How can I contact the center?
Admission calls: 800.517.4447; All other calls: 413.298.5511; email: info@austenriggs.net.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.69/5 (16)
- uscompanies.net: 4/5 (13)
Patients praise
- Highly intensive, long-term psychotherapy focus
- Positive impact on some patients who describe it as life-saving
- Opportunity to build deep, meaningful relationships with patients (noted by some staff)
- Beautiful facility and campus environment
Common complaints
- High cost of treatment and potential for significant upfront payments
- Concerns regarding effectiveness for patients with active, severe substance abuse or eating disorders
- Criticism of the voluntary environment as unsuitable for some patient needs
- Reports of a dysfunctional or hostile workplace culture from some former employees
"It has been 6 years since my stay with Austen Riggs. They saved my life."
— uscompanies.net review"However, for patients with active drug/alcohol/eating disorder issues this place could very well be a death sentence. Their approach does not stop the addicted patient from acting out, at all."
— uscompanies.net review"i cannot speak to the mental health/ clinical side of AR, but i was a formal employee. working there was awful. i was bullied, belittled, gaslit, and ultimately fired."
— Indeed.com employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Austen Riggs Center Selects Oscar F. Hills, MD, as Next Medical Director and CEO — Mar 10, 2026
- Reuniting at the Psychiatric Residential Treatment Center — Aug 15, 2025
- Examined Living: Reflection, Responsibility, and Learning in an Open Therapeutic Community — Jan 21, 2026
- Learning to Speak: A Filmmaker's Story of Life Before, During, and After Riggs — Dec 4, 2025
- Austen Riggs Center names next medical director, CEO | Bizbrief | The Berkshire Eagle — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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