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About

ProHealth Physicians is a Connecticut-based, physician-led primary care network with over 90 locations and more than 380,000 patients statewide. It operates as part of OptumCare and is headquartered in Farmington, CT, with offices across Connecticut (including Farmington, Burlington, Manchester). The organization provides primary care services and employs physicians and clinicians to deliver high-quality, cost-effective care. If you’re specifically looking for a doctor in Connecticut, you can visit ProHealth Physicians’ site to find a primary care physician in your area or at one of their Connecticut locations. Note: The provided information lists offices primarily in Farmington, Burlington, and Manchester; there is no explicit Stonington location listed. For the most accurate provider search, use their “Find A Doctor” tool on prohealthmd.com.

Clinic Type

Primary Care (Family and Internal Medicine)

Address

3 Farm Glen Boulevard, Farmington, CT 06032, US

Phone

18552863411

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Adult and family medicine
  • Pediatrics
  • Diagnostic services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Manchester location): 2.5/5 (234 reviews)
  • Birdeye (Southington location): 3.9/5 (22 reviews)
  • Birdeye (Unionville location): 2.8/5 (112 reviews)
  • Birdeye (Farmington location): 2.6/5 (135 reviews)
  • Birdeye (Meriden location): 2.8/5 (65 reviews)

Patients praise

  • Kind, attentive, and thorough medical staff and doctors
  • Professionalism and expertise of specific physicians who listen to patient concerns
  • Positive experiences with compassionate care and effective treatment plans, particularly in pediatrics
  • Ability to get timely or same-day appointments in some instances
  • Warm and friendly environment reported by some patients

Common complaints

  • Difficulty reaching the office via phone, long hold times, and automated call systems
  • Frustrating scheduling and billing processes
  • Poor communication from front desk staff regarding administrative issues and patient privacy
  • Instances of miscoded medical tests or insurance billing disputes
  • Perceived lack of compassion or common courtesy in administrative interactions
  • Unresolved complaints and lack of responsiveness to patient concerns as noted by the Better Business Bureau

"Once in the door, the medical staff is kind and helpful but the scheduling and billing practices... is suspiciously absent in the front office in recent years."

Birdeye review (Manchester)

"Miscoded tests they ran as part of a routine physical such that my insurer billed me... When I told them, their billing refused to correct."

Birdeye review (Southington)

"Patients rave about the expertise of the doctors, highlighting their ability to listen and address concerns thoroughly."

PrimaryCareList consensus (Gold Star Pediatrics)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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