Geriatric Medicine - | Crystal Run Healthcare
Geriatric Medicine • Stony Point, NY • Since 1996
About
Summary: Crystal Run Healthcare is a private multi-specialty medical group serving New York’s Hudson Valley and lower Catskills, with 14 offices and over 375 physicians/APCs. The organization, headquartered in Middletown (Crystal Run Road), operates under Optum and focuses on comprehensive medical services across more than 50 specialties. If you’re seeking geriatric medicine within Crystal Run Healthcare in Stony Point, this page indicates the broader organization’s scope and locations, but does not specify a dedicated geriatric department at a Stony Point site. For geriatric-specific care in Stony Point, contact Crystal Run Healthcare at 845-703-6999 or explore the closest Moss or Warwick/Middletown locations listed, to inquire about geriatric physicians or internal medicine specialists who focus on older adult care.
Clinic Type
Geriatric Medicine
Address
155 Crystal Run, Middletown, NY 10941, United States
Phone
845.703.6999
noreply@optum.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Crystal Run Healthcare website: 4.8/5 (242 (for a specific provider))
- WebMD (practice level): 0 ratings (0)
Patients praise
- Some physicians are knowledgeable and thorough
- Friendly and helpful staff members reported by some patients
- Specific individual providers have received high patient ratings
Common complaints
- Long wait times for appointments and in the office
- Difficulty reaching staff by phone or getting call-backs
- Issues with prescription refill requests and communication gaps
- Concerns about quality of care and leadership following Optum acquisition
- Billing errors and customer service frustrations
"Crystal run intercepts calls to the office and it is difficult to get prescription refills if your primary is away from the office. The notification system needs attention... If they fix the communication from the patient portal and call center, easily would give 5 stars."
— LocalityBiz / Mappca user review"The results were released this week and found patients are highly critical of the practice’s quality and accessibility of care, as well as billing problems and customer service, since it was bought out by Optum in 2023."
— News 12 Hudson ValleySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Unexplained muscle soreness causes - | Crystal Run Healthcare — Aug 12, 2025
- Book 100+ of the best Doctors near me in Rockland County, NY — Jun 5, 2026
- These Are the Hudson Valley's Top Doctors in 2025 — Oct 11, 2025
- Dr. Prabha Pillai, MD - Geriatrician in Commack, NY — May 14, 2026
- Dr. Cynthia X. Pan, MD - Geriatrician in Flushing, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More geriatric medicine clinics in Stony Point
Stony Brook Medicine is a government-affiliated healthcare system (private ownership) based in Stony Brook, NY, operating since 1974. It encompasses Stony Brook University Hospital, multiple regional hospitals (including Stony Brook Southampton and Eastern Long Island Hospital), and more than 200 community-based sites in Suffolk County, along with five health sciences schools (Renaissance School of Medicine, Dental Medicine, Health Technology and Management, Nursing, Social Welfare). The system emphasizes patient care, education, research, and news, and has been recognized as one of America’s safest hospitals. If you’re looking for geriatric medicine providers or a geriatric-focused doctor near Stony Point, you may want to check Stony Brook Medicine’s physician directory or contact the main line for referrals: (631) 689-8333 or 1-631-444-9600. Their network includes hospitals and clinics across New York, with a focus on hospital-based and community care.
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