Otolaryngology in Strongsville, OH - Find a Provider
ENT Clinic • Strongsville, OH
Clinic Type
ENT Clinic
Address
16761 Southpark Center, Strongsville, OH 44136
Phone
800.223.2273
chp@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Cleveland Clinic (Dr. Steven Ball): 4.4/5 (350 ratings, 35 reviews)
- Healthgrades (Dr. Steven Ball): 2.6/5 (39 reviews)
- WebMD (Dr. Steven Ball): 3.5/5 (32 ratings)
- Cleveland Clinic (Dr. Matthew McDonnell): 4.6/5 (385 ratings, 56 reviews)
- Cleveland Clinic (Dr. Cassie Carney): 4.8/5 (163 ratings, 10 reviews)
Patients praise
- Knowledgeable and professional care
- Friendly and efficient office staff
- Clear explanations of conditions and treatments
- Caring and respectful bedside manner (noted by many patients for Drs. McDonnell and Carney)
Common complaints
- Concerns regarding bedside manner (perceived as dismissive, pompous, aloof, or rude)
- Patient feelings of being rushed or not listened to
- Occasional reports of lack of professionalism (e.g., poor hygiene practices)
- Frustration with long wait times and office efficiency
"Everyone is very professional and friendly in Dr Balls office."
— Cleveland Clinic patient review"Dr. Ball was very pompous and not compassionate at all. Made me feel like I was wasting his time."
— Cleveland Clinic patient review"Dr. McDonnell is very good natured, happy, friendly, caring, and extremely knowledgeable. We really like him."
— Cleveland Clinic patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Otolaryngology in Strongsville, OH - ProviderMatch - Find a Provider — Jul 16, 2025
- Dr. Todd Brickman, MD, Strongsville, OH | Ear, Nose & Throat Doctor — May 22, 2026
- Pediatric Otolaryngology in Strongsville, OH - Find a Provider — Nov 11, 2025
- Rachel Fredericksen, PA-C - Mayfield Hts, OH - Otolaryngology - Request Appointment — May 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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