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About

UH Westshore Primary Care is a small, private primary care physician group within University Hospitals serving Eastern Lorain and Western Cuyahoga counties in Ohio. Key facts: - Location: 3 offices across Ohio (Meadow Lane Ct, Sheffield Vlg; Westlake; Avon), with the Westshore site specifically part of University Hospitals. - Industry: Hospitals and Health Care; primary care / health care services. - Size: 9 employees; annual revenue about $3.22 million. - Contact: Multiple local phone numbers; main address at Sheffield Vlg office; additional offices in Westlake and Avon. - Leadership and structure: Staff includes physicians (medical department) and support/administrative roles; affiliated with University Hospitals (aliases include Westshore Primary Care / University Hospitals). - Categories: healthcare, primary care, physician group in western Cuyahoga and eastern Lorain counties. - Not directly listing specific services, but as a primary care practice, typical offerings would include routine exams, preventive care, chronic disease management, and referrals as part of the UH network. If you’re specifically looking for "UH Family Medicine Center - Strongsville" details, this page focuses on Westshore Primary Care in Sheffield Vlg (and related UH primary care offices), not the UH Family Medicine Center in Strongsville. If you want information exactly on Strongsville, I can fetch that targeted page.

Clinic Type

Primary Care

Address

18181 Pearl Rd Suite A104 Strongsville, OH 44136

Phone

440-238-7676

Email

employment@uhhospitals.org

Opening Hours

Monday - Friday: 8 a.m. - 5 p.m.

Services Offered

  • Primary care
  • Family medicine
  • Same-day sick care
  • Routine care
  • Annual physical exams
  • Health counseling
  • Vaccinations by age
  • Wellness visits
  • Medicare annual wellness
  • Care coordination
  • Behavioral health collaboration

Team

  • UH Family Medicine Center Team — Clinic team

Insurance & Payment

Languages Spoken

Pricing

  • CMS price transparency initiative information available online

Current Offers

New patient welcome

FAQs

What are your hours of operation?

Monday - Friday: 8 a.m. - 5 p.m.

Commitments

  • Gold+ Target: BP Award for hypertension management (3rd consecutive year)
  • Gold Target: Type 2 Diabetes Award (4th consecutive year) by the American Heart Association

Awards & Accreditations

  • American Heart Association Gold+ Target: BP Award
  • American Heart Association Gold Target: Type 2 Diabetes Award
  • Gold+ Target: BP Award (Gold+ Target: BP) for hypertension management
  • Gold Target: Type 2 Diabetes Award for diabetes care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD/Vitals/UH Provider Profiles: Varies by provider, generally ranging from 3.3 to 5.0 out of 5 stars on professional platforms
  • Urgent Care Directory (historical): 4.5 out of 5 stars (historical) (340 reviews (historical))

Patients praise

  • Friendly and professional individual medical providers
  • Efficient and compassionate care during specific visits
  • Helpful staff in certain triage or testing scenarios
  • Convenient availability of pediatric care in the past

Common complaints

  • Reports of unprofessional and rude staff behavior
  • Difficulty scheduling appointments and reaching the facility via phone
  • Concerns regarding lack of compassion and care during visits
  • Complaints about long wait times and facility navigation
  • Frustration over perceived misdiagnoses or invalid referrals

"She responded in the nastiest, rudest tone... I will be switching elsewhere immediately."

Patient review on LocalityBiz

"From the minute I walked in the door until the minute I left I felt so well taken care of. The staff is amazing..."

Patient review on Solv Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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